Current jobs related to Customer Service Representative - West Nyack - INTERCOS

  • Customer Service Representative

    3 weeks ago

    West Nyack, New York, United States Veolia North America Full time

    {"title": "Customer Service Representative", "subtitle": "Join Veolia North America", "content": "At Veolia North America, we are committed to providing exceptional customer service to our customers across North America. As a Customer Service Representative, you will play a critical role in ensuring that our customers receive the best possible...

  • Customer Service Representative

    1 week ago

    West Nyack, New York, United States Veolia North America Full time

    Job Summary:We are seeking a highly skilled Customer Service Representative to join our team at Veolia North America. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, handling customer inquiries, and resolving issues in a timely and professional manner.Key Responsibilities:Handle...

  • Customer Service Representative

    2 months ago

    West Nyack, New York, United States Veolia North America Full time

    Job Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Veolia North America. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring customer satisfaction.Key Responsibilities:Customer Service: Handle...

  • Customer Service Representative

    4 weeks ago

    West Nyack, New York, United States INTERCOS Full time

    About UsIntercos Group is a leading manufacturer of color cosmetics, pencils, nail polish, skincare, and personal care products. With a legacy of excellence since 1972, we have been at the forefront of innovation and expertise in the industry. Our global reach and personalized touch set us apart from others.Job SummaryThe Customer Service Representative will...

  • Customer Service Representative

    3 weeks ago

    West Nyack, United States Veolia North America Full time

    Company Description About Veolia North America A subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water, and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare,...

  • Customer Service Representative

    1 month ago

    West Nyack, United States Veolia Environnement SA Full time

    Company DescriptionAbout Veolia North America A subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water, and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare,...

  • Customer Service Representative

    1 month ago

    West Nyack, United States INTERCOS Full time

    About Us Imagine the innovation and expertise behind the worlds leading cosmetic brands, brought to you by a distinguished Italian company with a legacy of excellence. Since 1972, Intercos Group has been at the forefront of color cosmetics, pencils, nail polish, skincare, and personal care products. We pride ourselves on being the only cosmetics...

  • Customer Service Representative

    2 months ago

    West Nyack, United States Intercos Full time

    About UsImagine the innovation and expertise behind the world’s leading cosmetic brands, brought to you by a distinguished Italian company with a legacy of excellence. Since 1972, Intercos Group has been at the forefront of color cosmetics, pencils, nail polish, skincare, and personal care products. We pride ourselves on being the only cosmetics...

  • Customer Service Representative

    2 weeks ago

    West Nyack, United States Intercos Full time

    About UsImagine the innovation and expertise behind the world’s leading cosmetic brands, brought to you by a distinguished Italian company with a legacy of excellence. Since 1972, Intercos Group has been at the forefront of color cosmetics, pencils, nail polish, skincare, and personal care products. We pride ourselves on being the only cosmetics...

  • Customer Service Representative

    2 months ago

    West Nyack, United States Intercos Full time

    About UsImagine the innovation and expertise behind the world’s leading cosmetic brands, brought to you by a distinguished Italian company with a legacy of excellence. Since 1972, Intercos Group has been at the forefront of color cosmetics, pencils, nail polish, skincare, and personal care products. We pride ourselves on being the only cosmetics...

  • Customer Service Representative

    2 weeks ago

    West Nyack, New York, United States Against All Odds Full time

    Job DescriptionAt Against All Odds, we are seeking a highly motivated and customer-focused Cashier to join our team. As a Cashier, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and ensuring accurate and efficient sales transactions.Key Responsibilities:Provide outstanding customer...

  • Customer Service Representative

    1 week ago

    West Nyack, New York, United States Against All Odds Full time

    Job Description:As a valued member of the Against All Odds team, the Part-Time Cashier will play a vital role in delivering exceptional customer service and upholding the company's Mission and Core Values. Key responsibilities include maintaining a clean and organized store environment, processing sales transactions accurately and efficiently, and supporting...

  • Customer Service Representative

    1 week ago

    West Nyack, New York, United States Target Full time

    Key Responsibilities:• Create a welcoming experience for every guest by authentically greeting them every time.• Make a connection with guests by engaging in friendly and genuine conversation throughout each transaction.• Welcome guests into self-checkout and provide assistance as needed.• Scan and bag all guest items efficiently.About the Role:As a...

  • Patient Services Representative

    1 week ago

    West Nyack, New York, United States UnitedHealth Group Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Services Representative to join our team at UnitedHealth Group. As a Patient Services Representative, you will be responsible for providing exceptional customer service to our patients, ensuring a positive experience from the moment they walk in the door.Key ResponsibilitiesRegister...

  • Customer Service Representative

    1 week ago

    West Islip, New York, United States Catholic Health Service Full time

    Overview:Catholic Health Service is a leading healthcare provider with a strong commitment to excellence. We are seeking a skilled Customer Service Representative to join our team at Good Samaritan University Hospital.Job Details:The Customer Services department covers the Main Entrance and Baxter Entrance, providing visitors with wayfinding, patient...

  • Patient Services Representative

    3 weeks ago

    West Nyack, New York, United States Optum Full time

    Opportunities with OptumAt Optum, we're dedicated to helping people live healthier lives and making the health system work better for everyone. We're seeking a skilled Patient Services Representative to join our team in the Tri-State region.Key ResponsibilitiesProvide exceptional customer service to patients and visitors, ensuring a positive experience in...

  • Asset Protection Service Representative

    2 weeks ago

    West Nyack, New York, United States Old Navy Full time

    Job Title: Asset Protection Service RepresentativeAt Old Navy, we're looking for a skilled Asset Protection Service Representative to join our team. As a key member of our Loss Prevention team, you'll play a vital role in maintaining a safe and secure work environment.Key Responsibilities:Maintain the employee entrance, ensuring it's secure and...

  • Sales and Customer Service Representative

    2 weeks ago

    West Nyack, New York, United States Finish Line Full time

    Key Responsibilities:Provide exceptional sales and customer service experiences to drive sales growth and customer satisfaction.Perform cashiering, stockroom upkeep, and store upkeep as needed to maintain a clean and organized store environment.Meet or exceed personal sales metrics and company standards to contribute to the team's success.About the Role:As a...

  • Customer Service Liaison

    2 months ago

    West Nyack, United States Intercos Full time

    About the RoleWe are seeking a highly skilled and organized Customer Service Representative to join our team at Intercos Group. As a key member of our supply chain and commercial teams, you will be responsible for managing client accounts and ensuring seamless order fulfillment.Key ResponsibilitiesClient Communication: Develop and maintain strong...

  • Customer Service Liaison

    1 month ago

    West Nyack, New York, United States Intercos Full time

    About UsIntercos Group is a leading manufacturer of color cosmetics, pencils, nail polish, skincare, and personal care products. With a legacy of excellence since 1972, we pride ourselves on combining top-tier quality and advanced technology with a global reach and personalized touch.We have 15 commercial offices and 15 production facilities across 12...

Customer Service Representative

2 months ago

West Nyack, United States INTERCOS Full time

About Us

Imagine the innovation and expertise behind the world's leading cosmetic brands, brought to you by a distinguished Italian company with a legacy of excellence. Since 1972, Intercos Group has been at the forefront of color cosmetics, pencils, nail polish, skincare, and personal care products. We pride ourselves on being the only cosmetics manufacturer that combines top-tier quality and advanced technology with a global reach and a personalized touch.

With 15 commercial offices and 15 production facilities across 12 countries, Intercos Group brings a local approach to a global stage. We continually set the standard for beauty, crafting exceptional product lines for brands worldwide. As one of the largest suppliers in the cosmetics industry, we are a leading force in the research, development, and production of beauty products, shaping the future of the industry with every season.

Position Summary

The Customer Service Representative manages client accounts and supports both supply chain and commercial teams, based at our West Nyack, NY facility.

Essential Functions

  • Develop, issue, and have weekly communication with clients utilizing open order reports
  • Process and manage customer orders from order entry, raw material procurement, planning/production, quality status, and lastly shipment
  • Verify order accuracy, pricing, lead time and coordinate any necessary changes with clients directly
  • Provide exceptional customer service and support to ensure customer satisfaction
  • Partner with Project Management team following product development to ensure successful transition to replenishment order
  • Work with various internal departments confirming proper communication, time mgt, documentation, product scheduling, troubleshoot issues & finalize orders.
  • Manage customer complaint flow from entry, return, rework, and shipment
  • Other duties as assigned.

Job Qualifications

  • Bachelor's degree preferred in Business Administration, Supply Chain Management, or a related field
  • 3+ years of experience in manufacturing, ideally within the cosmetics industry
  • Proficiency in Microsoft Office; SAP experience preferred
  • Strong organizational and follow-through skills
  • Ability to multitask and prioritize effectively
  • Excellent customer service and maintenance skills
  • Effective time management abilities
  • Outstanding interpersonal communication with both internal teams and external customers
  • Team-oriented with a commitment to company values

Job Benefits

Health Insurance: Comprehensive medical, dental, and vision coverage

Retirement Plans: 401(k) plan, often with company matching

Life Insurance: Coverage for employees in the event of death or disability

Paid Time Off (PTO): Vacation days, sick leave, and personal days

Holidays: Paid company holidays and floating holidays

Professional Development: Training programs and opportunities for career advancement

Performance Bonuses: Annual merit increase and/or bonus based on individual performance

Company Events: Team-building activities, social events, and company outings

Employee Assistance Programs (EAPs): Confidential counseling and support services for personal and professional issues.

EEO

Intercos Group is committed to creating a diverse and inclusive workplace where everyone is valued and respected. We believe that a wide range of perspectives and experiences enhances our innovation and success. We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally protected status. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to any of these characteristics. We are dedicated to providing a work environment that is free from discrimination and harassment and promotes equal opportunity for all.