Customer Experience Specialist
22 hours ago
About the Role:
We are seeking a skilled and charismatic Mixologist and Hospitality Professional to join our team at Ennismore International Management Limited. As a key member of our staff, you will be responsible for creating a welcoming and relaxed atmosphere for our guests, providing exceptional customer service, and ensuring a seamless experience from start to finish.
Key Responsibilities:
- Develop and implement creative cocktail menus and beverage programs that align with our brand's vision and values
- Provide exceptional customer service, ensuring that every guest feels valued and appreciated
- Work collaboratively with our team to maintain a clean and organized bar area, ensuring a safe and healthy environment for our guests
- Stay up-to-date with industry trends and developments, making recommendations for improvements and innovations
- Participate in ongoing training and development programs to enhance your skills and knowledge
Requirements:
- Previous experience in a similar role, preferably in a fast-paced and dynamic environment
- Strong knowledge of mixology and beverage service, with a passion for creating unique and memorable experiences
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and guests
- Ability to work in a team environment, with a focus on collaboration and mutual support
- Flexibility and adaptability, with a willingness to learn and take on new challenges
What We Offer:
- A competitive salary and benefits package, including paid time off and opportunities for professional development
- A dynamic and supportive work environment, with a focus on teamwork and collaboration
- The opportunity to work with a global brand, with a reputation for excellence and innovation
- A comprehensive training program, designed to help you succeed in your role and beyond
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