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Customer Engagement Specialist

2 months ago

Portland, Oregon, United States PSI Business Group Full time

Join PSI Business Group as a dynamic Customer Engagement Specialist

We are on the lookout for a charismatic, enthusiastic, and motivated individual to enhance our promotional team. Our Customer Engagement Specialist collaborates closely with pivotal members of our marketing and sales divisions to deliver an exceptional experience to clients within our community. We strive to lead the way in the Business Consulting sector. As a Customer Engagement Specialist, your primary focus will be to breathe VITALITY into our clients' brand narratives.

Our Customer Engagement Specialists proudly represent our organization, and we take pride in fostering brand loyalty with every interaction.

Key Responsibilities for our next Customer Engagement Specialist:

  • Boost product and brand visibility through innovative marketing and sales strategies
  • Enhance brand recognition for the clients we serve
  • Maintain comprehensive knowledge of client offerings, promotional activities, and service features
  • Participate in essential training sessions and conference calls to become a brand expert
  • Surpass sales targets by ensuring an outstanding customer experience
  • Engage with clients, equipping them with essential product insights and service information
  • Implement hands-on promotions and sales initiatives for client services
  • Enjoy the process and bring a smile

Qualifications we seek in a Customer Engagement Specialist:

  • Bachelor's degree in marketing, communications, business management, or proven success in a similar customer-facing role
  • Strong problem-solving, persuasive, and negotiation skills
  • Comfortable delivering presentations and interacting with clients and customers regularly
  • Adept at multitasking and adjusting to evolving demands and priorities
  • Positive demeanor and a commitment to contributing to our culture of enthusiasm