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Customer Experience Specialist

2 months ago

Portland, Oregon, United States Portland Gear Full time
Position Overview

Salary: $15.95-$18.00

At Portland Gear, we pride ourselves on being more than just a clothing retailer; we embody the spirit of Portland and Oregon. As a Retail Associate, you will play a crucial role in fostering connections between our customers and our brand.

Your Key Responsibilities:

  • Deliver outstanding customer service by assisting shoppers with their purchases, addressing inquiries, and providing tailored recommendations to enhance their shopping experience.
  • Strive to create a sense of belonging for each customer, aligning with our community-focused mission.
  • Possess comprehensive knowledge of our merchandise, including details about fit, style, and the narratives behind each product.
  • Offer sincere guidance and insights to customers regarding fit, popularity, and style preferences.
  • Maintain a tidy and inviting store atmosphere to enhance the shopping experience.
  • Efficiently manage the opening and closing procedures of the retail space.
  • Ensure customer safety by following established health protocols.
  • Work collaboratively with colleagues to enhance our brand's presence and service quality.
  • Assist in managing inventory to keep stock levels accurate and up-to-date.

Be a part of our mission to celebrate the essence of Portland and Oregon, one customer interaction at a time.