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Outbound Customer Engagement Specialist

2 months ago

Mesa, Arizona, United States Express Employment Professionals Full time
Advance Your Career with a Rewarding Role

Position: Outbound Customer Engagement Specialist

Location: Mesa, AZ

Schedule: Monday - Friday, 7:00 AM - 7:00 PM (8-hour shifts within this window)

Compensation:

  • $17/hr initially
  • $18/hr after successful transition to direct placement
  • Performance evaluations every 90 days thereafter

Role Overview:

Are you prepared to elevate your professional journey? Join our team in Mesa, AZ as an Outbound Customer Engagement Specialist. We seek a committed individual who is enthusiastic about customer service and sales. If you excel in a dynamic environment and enjoy connecting with individuals, this role is tailored for you.

Key Responsibilities:

  • Initiate conversations with potential clients through outbound calls.
  • Transform objections into opportunities using your exceptional communication skills.
  • Keep meticulous records of interactions and follow-up actions.
  • Exhibit resilience and professionalism in high call volume scenarios.
  • Adhere to a business casual dress code while at work.

Qualifications:

  • Exceptional verbal and written communication skills.
  • Proficient persuasion and negotiation abilities.
  • Experience with computer systems for documentation purposes.
  • Comfortable making frequent outbound calls.
  • Ability to maintain composure under pressure.
  • Availability to work Monday through Friday between 7:00 AM and 7:00 PM.

Benefits of Joining Us:

  • Competitive salary with regular performance assessments.
  • Opportunities for career advancement within the organization.
  • Supportive and positive workplace culture.

If you are a proactive individual with a commitment to excellence, we encourage you to explore this opportunity and contribute positively to the community.