Clinical Services Technician
2 days ago
WakeMed is seeking a skilled Clinical Services Technician to join our team at our Ambulatory Care Centers. As a key member of our laboratory team, you will be responsible for collecting pathology specimens, registering and processing laboratory orders, and maintaining a clean and organized work environment.
Key Responsibilities- Collect and process laboratory specimens from various sources
- Verify patient and specimen identification, as well as the appropriateness of specimens and accompanying orders
- Organize laboratory workflow and prioritize processing and preparation of specimens for transport
- Maintain a clean and orderly work environment, proper PAR levels of supplies, and fiscal responsibility to the organization
- Utilize equipment, instruments, and computer systems to test requests, accession, label, and package specimens for delivery to the laboratory
- Perform specified procedures within the scope of established testing methods and responsibilities
- Manage patient wait times and expectations using available computer systems and clear communication
- Demonstrate service excellence by acknowledging customers in a friendly and professional manner, actively listening, responding with empathy, and showing pride in appearance and behavior
- 1 year of clinical experience as a Phlebotomist or equivalent education
- High School Diploma or Equivalent Required - and Graduate Phlebotomy or Certificate from an Accredited Institution Preferred
- Phlebotomy Certification Preferred
Varies, 7:30 a.m. - 5:30 p.m.
Weekend and Call RequirementsNo Weekends, None
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