Clinical Services Technician

2 days ago

Raleigh, North Carolina, United States WakeMed Full time
Job Title: Phlebotomist, AmbulatoryAbout the Role

WakeMed is seeking a skilled Clinical Services Technician to join our team at our Ambulatory Care Centers. As a key member of our laboratory team, you will be responsible for collecting pathology specimens, registering and processing laboratory orders, and maintaining a clean and organized work environment.

Key Responsibilities
  • Collect and process laboratory specimens from various sources
  • Verify patient and specimen identification, as well as the appropriateness of specimens and accompanying orders
  • Organize laboratory workflow and prioritize processing and preparation of specimens for transport
  • Maintain a clean and orderly work environment, proper PAR levels of supplies, and fiscal responsibility to the organization
  • Utilize equipment, instruments, and computer systems to test requests, accession, label, and package specimens for delivery to the laboratory
  • Perform specified procedures within the scope of established testing methods and responsibilities
  • Manage patient wait times and expectations using available computer systems and clear communication
  • Demonstrate service excellence by acknowledging customers in a friendly and professional manner, actively listening, responding with empathy, and showing pride in appearance and behavior
Requirements
  • 1 year of clinical experience as a Phlebotomist or equivalent education
  • High School Diploma or Equivalent Required - and Graduate Phlebotomy or Certificate from an Accredited Institution Preferred
  • Phlebotomy Certification Preferred
Work Schedule

Varies, 7:30 a.m. - 5:30 p.m.

Weekend and Call Requirements

No Weekends, None

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