Clinical Services Technician
10 hours ago
Serving the community since 1961, WakeMed Health & Hospitals is a leading provider of health services in Wake County. Our mission is to improve the health and well-being of our community by providing outstanding and compassionate care.
Job SummaryWe are seeking a highly skilled Clinical Services Technician to join our team at WakeMed. As a Clinical Services Technician, you will be responsible for collecting pathology specimens at our free-standing Ambulatory Care Centers. Your primary duties will include registration processing, allocation of laboratory specimens, and verification of proper patient/specimen identification.
Key Responsibilities- Collect pathology specimens at free-standing Ambulatory Care Centers
- Register and process laboratory specimens and orders from all sources
- Verify proper patient/specimen identification and appropriateness of specimen and accompanying orders
- Organize laboratory workflow and prioritize processing and preparation of specimens for transport
- Maintain a clean and orderly work environment and proper PAR levels of supplies
- Utilize requisite equipment, instruments, and computer systems to test, request, accession, correctly label, and package specimens
- Perform specified procedures within scope of established testing methods and responsibilities
- Manage patient wait times and expectations using available computer systems and clear communication
- Demonstrate service excellence by acknowledging customers in a friendly and professional manner, actively listening, responding with empathy, and showing pride in appearance and behavior
- 1 year of clinical experience as a Phlebotomist or equivalent education requirement
- High School Diploma or Equivalent Required - and Graduate Phlebotomy or Certificate from an Accredited Institution Preferred
- Phlebotomy Preferred
Varies, Monday through Friday, 7:30 AM - 5:30 PM
No weekends or call requirements
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