Owner Services Coordinator
4 weeks ago
The Sebastian Vail is seeking a highly skilled Owner Services Specialist to join our team. As a key member of our hospitality team, you will be responsible for delivering exceptional service to our owners and guests, ensuring their needs are met and exceeded.
Key Responsibilities:
- Provide personalized service to owners and guests, using their names and accommodating their requests.
- Manage food and beverage orders, ensuring quality and maintaining cleanliness in the Owners Lounge.
- Assist with setting up, serving, and cleaning for breakfast and Après Ski.
- Maintain inventory of food, beverages, and lounge supplies, ensuring areas are stocked and organized.
- Communicate upcoming events, dining recommendations, and activities to owners and guests.
- Coordinate with housekeeping to ensure the Owners Lounge and surrounding areas are clean and tidy.
- Identify and resolve any customer complaints or queries in a courteous and helpful manner.
Requirements:
- High School diploma or GED required.
- Minimum of two (2) years of customer service experience, preferably in hospitality.
- Knowledge of hospitality operations, including food and beverage services.
- Proficient in basic computer software (Word processing, spreadsheets, and hotel management systems).
- Ability to communicate effectively, prioritize tasks, and maintain a clean, professional environment.
- Strong interpersonal skills with the ability to interact with people from various backgrounds.
Benefits:
- Free onsite shift parking
- Discounted bus pass for Eagle County & Lake County routes
- Discounted F&B, Spa Treatments & Retail up to 40% off
- 401K with Match
- PTO for Full Time Year Round up to 4 weeks a year
- Wellness Bonus if worked through full season until ski area closing
- Full Time Year Round possible, with full benefits such as Medical, Dental, Vision, LTD/STD, Life, Accident, Critical Illness, Hospital Insurance.
- Merchant Ski Pass Program
- Free onsite Chef prepared employee dining room with hot meals and salad bar
- Some full time seasonal positions offer discounted living onsite in employee housing, shared dorm style units during the season hired only up to the 1st 6 months of that particular season. Long term and single living arrangements are offered for management positions or those working overnight shifts available for on call outside of normal work hours.
-
Customer Service Representative
4 weeks ago
Vail, Colorado, United States Vail Resorts Full timeKey Responsibilities: Provide exceptional customer service to owners and guests Build relationships with owners and guests Process check-in and checkout accurately Resolve folio and billing discrepancies Follow cash handling procedures Guide guests to their residences and assist with baggage as neededAbout the Role:Vail Resorts is seeking a skilled Front...
-
Customer Service Representative
4 weeks ago
Vail, Colorado, United States Vail Resorts Full timeKey Responsibilities: Provide exceptional customer service to owners and guests. Build relationships with owners and guests to ensure a memorable experience. Process check-in and checkout accurately, resolving any discrepancies that may arise. Follow cash handling procedures to maintain a secure and efficient environment. Guide guests to their residences and...
-
Youth Services Coordinator
3 weeks ago
Vail, Colorado, United States City of Commerce City, CO Full timeJob Summary:We are seeking a dedicated and enthusiastic Youth Services Specialist to coordinate, supervise, and implement a variety of activities for youth services, family programs, and/or summer camp.Key Responsibilities:Develop engaging and age-appropriate activities that promote physical fitness, creativity, and teamwork.Supervise and coordinate youth...
-
Customer Service Ambassador
3 weeks ago
Vail, Colorado, United States East West Family Of Companies Full timeFront Desk Agent OpportunityWe are seeking a skilled Front Desk Agent to provide exceptional service to our guests at Solaris Residences in Vail, CO. As a key member of our team, you will be responsible for delivering genuine hospitality from check-in to check-out, engaging guests and owners with an open and helpful tone, and addressing their requests and...
-
Maintenance Coordinator
4 weeks ago
Vail, Colorado, United States Vail Resorts Full timeJob Summary:The Vail Mountain Maintenance Coordinator will oversee the mountain service team, ensuring seamless operations and responding to calls from various departments. This role involves coordinating work orders, maintaining the work order system, and performing daily checks of energy management systems in all buildings on Vail Mountain.Key...
-
Concierge at Lion Square Lodge
4 weeks ago
Vail, Colorado, United States Vacasa Full timeAbout VacasaWe're a leading vacation rental company in North America, with a passion for delivering exceptional customer experiences. Our local teams are the backbone of our success, and we're seeking a dedicated Concierge to join our team.Job SummaryWe're looking for a highly organized and customer-focused Concierge to provide exceptional service to our...
-
Chief Financial Officer
3 weeks ago
Vail, Colorado, United States Hyatt Full timeJob SummaryThe Director of Finance is a highly visible role at Grand Hyatt Vail, with exposure to Senior and Corporate leadership. This position reports to the hotel General Manager and is responsible for planning, organizing, directing, and controlling the accounting and control function of the division.Key ResponsibilitiesOversee the generation of accurate...
-
Delivery Coordinator
3 weeks ago
Vail, Colorado, United States Vail Resorts Full timeJob DescriptionAs a Delivery Coordinator at Vail Resorts, you will be responsible for delivering exceptional member and guest service throughout the reservation process. Your role will involve reviewing and managing incoming reservations, building delivery schedules, and providing expert advice on gear selection.Key Responsibilities:Review and manage...
-
Night Auditor
1 month ago
Vail, Colorado, United States Crescent Services Full timeFinancial Operations CoordinatorCrescent Services is seeking a detail-oriented and customer-focused Financial Operations Coordinator to join our team. As a key member of our financial team, you will be responsible for ensuring the accuracy and integrity of our financial data.Key Responsibilities:Prepare daily financial reports by auditing Point of Service...
-
Sales and Marketing Coordinator
1 month ago
Vail, Colorado, United States The Sebastian Vail Full timeJob OverviewThe Sebastian Vail is seeking a highly skilled and dynamic Sales and Marketing Coordinator to join our team. In this role, you will be responsible for providing administrative support to the sales and marketing teams, ensuring seamless execution of sales and marketing initiatives.Key Responsibilities:Provide exceptional customer service to...
-
Employee Experience Coordinator
4 weeks ago
Vail, Colorado, United States Four Seasons Hotels Limited Full timeAbout Four Seasons:Four Seasons Hotels Limited is a world-renowned hospitality company that prides itself on delivering exceptional guest experiences. Our team members are the backbone of our success, and we strive to create a work environment that is inclusive, supportive, and empowering. As an Employee Experience Coordinator, you will play a vital role in...
-
Patient Access Coordinator
2 weeks ago
Vail, Colorado, United States Vail Health Hospital Full timeAbout Vail Health HospitalVail Health Hospital is a leading healthcare provider in the region, offering state-of-the-art facilities and exceptional patient care. As a Patient Access Representative, you will play a critical role in ensuring seamless registration and admissions processes for our patients.Key ResponsibilitiesPatient Registration: Register...
-
Lead Children's Center Coordinator
1 month ago
Vail, Colorado, United States Vail Resorts Full timeJob OverviewWe are seeking a highly motivated and experienced individual to join our team as a Children's Center Coordinator. This role is an integral part of the Children's Ski and Ride School experience, responsible for ensuring the safety and well-being of our young guests.Key ResponsibilitiesProvide exceptional guest service to children and their...
-
Lead Children's Center Coordinator
1 month ago
Vail, Colorado, United States Vail Resorts Full timeJob Summary:Are you passionate about working with children and creating unforgettable experiences? We're seeking a dedicated and enthusiastic individual to join our Children's Center team as a Lead Children's Center Coordinator. In this role, you'll play a vital part in ensuring the smooth operation of our children's programs, providing exceptional guest...
-
Front Desk Ambassador
3 weeks ago
Vail, Colorado, United States East West Family Of Companies Full timeFront Desk Concierge OpportunityWe are seeking a reliable and organized Front Desk Concierge to become an integral part of our team at The Lion, a luxury property in Vail, CO. As a member of our close-knit team, you will collaborate with our Front Desk, Engineering, and Housekeeping units to provide exceptional guest service.Key Responsibilities:Greet and...
-
Hotel Sales Coordinator
3 weeks ago
Vail, Colorado, United States Sunridge Hotel Group Full timeAt Sunridge Hotel Group, we are seeking a highly skilled Hotel Sales Coordinator to support our Colorado regional team. As a key member of our sales team, you will play a crucial role in generating revenue and driving business growth for multiple hotels. Your primary responsibility will be to maintain customer relationships by providing excellent customer...
-
Food Service Worker
3 weeks ago
Vail, Colorado, United States Aramark Full timeJob DescriptionThe Food Service Worker will assist the manager with food/meal preparation, maintaining cash receipts and meal records. They will also assist the manager in completing daily reports and maintain high standards of quality in food production, sanitation, and kitchen safety practices.Key Responsibilities• Prepare quality food and baked goods...
-
Front Desk Representative
3 weeks ago
Vail, Colorado, United States Vail Resorts Full timeJob SummaryVail Resorts, Inc is seeking a skilled Front Desk Agent to provide exceptional service to our owners and guests. As a key member of our team, you will be responsible for:Providing World-Class ServiceBuilding RelationshipsAccurately Processing Check-In/CheckoutSolving Folio and Billing DiscrepanciesFollowing Cash Handling ProceduresGuiding Guests...
-
Logistics Coordinator
3 weeks ago
Vail, Colorado, United States Vail Resorts Full timeAt Vail Resorts, we're seeking a skilled Driver to join our team. As a key member of our transportation team, you'll be responsible for safely transporting guests while adhering to scheduled routes and accommodating demand requests. Your duties will include driving larger vehicles in all conditions, providing exceptional guest service, and completing pre and...
-
Logistics Coordinator
4 weeks ago
Vail, Colorado, United States O'Reilly Automotive Full timeDeliver Excellence with O'Reilly AutomotiveO'Reilly Automotive is seeking a skilled Delivery Specialist to join our team. As a key member of our logistics team, you will be responsible for safely delivering parts and products to customers using a company-provided vehicle.Key Responsibilities:Deliver parts and products to customers in a timely and...