Concierge at Lion Square Lodge
23 hours ago
We're a leading vacation rental company in North America, with a passion for delivering exceptional customer experiences. Our local teams are the backbone of our success, and we're seeking a dedicated Concierge to join our team.
Job SummaryWe're looking for a highly organized and customer-focused Concierge to provide exceptional service to our guests and owners. As a key member of our Guest Services team, you'll be responsible for ensuring a seamless stay for our guests, from coordinating in-room services to handling guest requests.
Key Responsibilities- Coordinate guest services, including in-room services and vendor management
- Ensure timely notification of room availability to arriving guests
- Develop and implement guest recognition programs and welcome gifts for repeat and VIP guests
- Coordinate with Guest Services to ensure all guest requests are handled efficiently
- Perform special projects and other duties as requested
- Professional communication skills, including email, phone, and video calls
- Ability to work well under pressure in a fast-paced environment
- Excellent time management skills and attention to detail
- Prior housekeeping experience a plus
- Competitive hourly rate of $23, with opportunities for advancement
- 100% coverage of health, dental, and vision insurance
- 401K retirement savings plan with immediate 100% company match
- Flexible vacation time and paid sick days
- Paid parental leave after one year of tenure
- Employee Assistance Program and career advancement opportunities
Vacasa is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate against applicants based on race, color, religion, sex, national origin, age, disability, or other protected classes.
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