Customer Service Representative

2 weeks ago


Saugus, Massachusetts, United States Massage Envy Full time
{"title": "Sales and Customer Service Associate", "description": "Unlock Your Potential at Massage Envy

Are you passionate about delivering exceptional customer experiences and promoting wellness? We're seeking a skilled Sales and Customer Service Associate to join our team at Massage Envy Saugus.

About the Role
  • Provide outstanding customer service and create a welcoming atmosphere for clients
  • Promote the value of Total Body Care by educating clients on new services and selling the Massage Envy Wellness Program
  • Support clinic flow by scheduling services, answering phone calls, and addressing client questions
  • Help grow and retain a client base through in-person and phone/email outreach
What We Offer
  • Competitive base pay plus bonuses and commissions
  • 401(k) and flexible scheduling for a better work-life balance
  • In-depth product and service training and a free monthly service
  • 25% off all products and a supportive team environment
Requirements
  • High school diploma or equivalent and previous retail or sales experience
  • Critical thinking and math skills, with the ability to multitask and establish positive relationships with clients
  • Supporters of total body care with a general knowledge of massage and skin care services

We're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey. If you're ready to join a growing community with experienced professionals who share your passion, we look forward to meeting you.

", "lang_code": "en-US"}

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