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Customer Service Representative

2 months ago


Saugus, Massachusetts, United States Sherwin-Williams Full time
About the Role

We are seeking a highly skilled and customer-focused Bilingual Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our customer service team, you will be responsible for providing exceptional service to our wholesale and retail customers, answering their questions, and recommending solutions to meet their needs.

Key Responsibilities
  • Provide prompt and professional service to customers via phone, email, and in-person
  • Answer customer inquiries about Sherwin-Williams products and services
  • Recommend solutions to meet customer needs and resolve any concerns
  • Stay up-to-date with product features and maintain high-quality visual standards
  • Meet sales goals and consistently deliver excellent customer service
What We Offer

As a Sherwin-Williams employee, you will have access to a wide range of benefits, including:

  • Competitive compensation and benefits package
  • Opportunities for career growth and development
  • A supportive and inclusive work environment
  • Recognition and rewards for outstanding performance
How to Apply

To be considered for this role, please submit your application through our website. Our recruitment team will review your application and invite qualified candidates to participate in a digital interview. If selected, you will have the opportunity to meet with our team in a store or specialty wholesale branch.