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Pharmacy Customer Service Representative

2 months ago


Saugus, Massachusetts, United States Walgreens Full time
Job Summary

We are seeking a highly skilled and customer-focused Pharmacy Customer Service Associate to join our team at Walgreens. As a key member of our pharmacy team, you will be responsible for delivering exceptional customer service, processing prescriptions, and maintaining a clean and organized store environment.

Key Responsibilities
  • Customer Service: Engage with customers, respond to their needs, and provide solutions to their queries in a timely and professional manner.
  • Prescription Processing: Accurately process prescriptions, handle cash and credit transactions, and maintain accurate records.
  • Store Maintenance: Maintain a clean and organized store environment, including the pharmacy and retail areas.
  • Inventory Management: Assist with inventory management, including ordering, receiving, and stocking merchandise.
  • Team Collaboration: Work collaboratively with the pharmacy team to achieve sales and customer service goals.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Previous retail or customer service experience preferred.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and basic math skills.
What We Offer

As a Pharmacy Customer Service Associate at Walgreens, you will have the opportunity to work in a dynamic and customer-focused environment, develop your skills and knowledge, and advance your career in the retail pharmacy industry.