Training Center Coordinator

1 week ago


Syracuse, New York, United States CPS Recruitment Full time
Job Overview

We are seeking a highly skilled and organized Training Center Coordinator to join our team at CPS Recruitment. As a key member of our organization, you will be responsible for overseeing training programs, managing logistics, and ensuring the smooth delivery of training courses.

Key Responsibilities
  • Oversee the development and implementation of training programs, including state and court programs
  • Manage the scheduling and administration of training courses, including instructor eLearning, instructor development, onsite training, virtual delivery, and continuing education courses
  • Negotiate and coordinate classroom arrangements with rental facilities, ensuring seamless logistics from start to finish
  • Manage scheduling at leased classroom sites and assist with processes, vendors, and break/fix issues at sites
  • Research and resolve complex problems related to training program delivery
  • Support instructor scheduling, monitoring, communication, and other related tasks
Requirements
  • Associate's degree or equivalent experience and at least 2 years of relevant experience in customer service or administrative roles
  • Experience in a team lead or leadership role in a call center or customer service environment is preferred
  • Must be a self-starter, highly detail-oriented, and possess excellent time management, organizational, decision-making, and interpersonal skills
  • Proven ability to respond to and complete deadlines, delegate, and organize own work and others' workflow
  • Excellent verbal and written communication skills are required
  • Strong Microsoft Excel skills are essential
  • A valid driver's license and clean DMV record are necessary
What We Offer

As a Training Center Coordinator at CPS Recruitment, you will have the opportunity to work with a prestigious safety and training company, contributing to the growth and development of our team. We offer a comprehensive benefits package, a fun company culture, and opportunities for advancement.



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