Patient Care Coordinator
4 days ago
As a Patient Care Specialist with Sentara Healthcare, you will play a vital role in ensuring the delivery of exceptional patient care by providing non-clinical support within a physician's office.
Your primary duties will include answering phones, scheduling appointments, and responding to patient inquiries in a timely and professional manner.
You will work closely with the healthcare team to ensure seamless communication and coordination of patient care.
Key Responsibilities- Schedule appointments and outpatient procedures under general supervision
- Coordinate referrals, resources, and pre-authorizations as needed
- Communicate with patients and providers to ensure timely and effective care
- Provide general administrative support for practice operations
- Respond to telephone and written inquiries from internal and external sources
- Three years of clerical or customer service experience
- One year of experience with health insurance plans, medical records data, medical terminology, registration, scheduling, or third-party payers
- Experience with electronic medical record systems preferred
Sentara Healthcare offers a comprehensive benefits package, including medical, dental, vision, paid time off, sick leave, tuition reimbursement, and a 401(k) plan.
We are committed to creating a diverse and inclusive work environment that values and respects the contributions of all employees.
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