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Patient Care Coordinator
2 months ago
As a Patient Care Specialist with Sentara Healthcare, you will play a vital role in ensuring an exceptional patient experience by providing non-clinical support within a physician's office. Your responsibilities will include scheduling appointments, answering patient questions, and performing a variety of complex administrative tasks to support patient care delivery.
Key Responsibilities- Schedule appointments or outpatient procedures under general supervision, coordinating referrals, resources, and pre-authorizations as needed.
- Provide general administrative support for practice operations, including scheduling meetings, preparing correspondence, and maintaining notes and files.
- Employ a high level of initiative and independent judgment to make decisions about prioritization and handling of incoming requests and difficult problems.
To be successful in this role, you will need:
- Three years of clerical or customer service experience.
- One year of experience with health insurance plans, medical records data, medical terminology, registration, scheduling, or third-party payers.
- Experience with electronic medical record systems is preferred.
Sentara Healthcare is committed to providing a supportive and inclusive work environment that values diversity and promotes career growth. As a member of our team, you can expect:
- A competitive salary and benefits package.
- Opportunities for professional development and advancement.
- A collaborative and dynamic work environment.
Sentara Healthcare is a leading healthcare organization that serves communities across the United States. Our mission is to improve health every day, and we are committed to providing high-quality care and services to our patients and customers.
