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Patient Access Representative II
2 months ago
We are seeking a highly skilled Patient Access Representative II to join our team at Conifer Revenue Cycle Solutions. As a key member of our patient access team, you will play a critical role in ensuring the smooth and efficient registration process for our patients.
Key Responsibilities- Perform scheduling, registration, and patient pre-admission and admission functions to support departmental efficiencies.
- Obtain complete and accurate patient demographic information, ensuring compliance with financial and cash control policies and procedures.
- Employ proper and compliant patient liability collection techniques before, during, and after date of service.
- Provide world-class customer service, greeting patients and families with a positive and professional demeanor.
- Assist with scheduling diagnostic procedures, entering data in scheduling systems, and providing patients with appointment instructions.
- High school diploma or equivalent required; some college coursework preferred.
- 0-1 year of customer service experience; 0-1 year of administrative experience in a medical facility, health insurance, or related area preferred.
- Minimum typing skills of 35 wpm; demonstrated working knowledge of PC/CRT/printer.
- Knowledge of function and relationships within a hospital environment preferred; customer service skills and experience required.
The Patient Access Representative II will work in a fast-paced hospital environment, interacting with patients, families, and healthcare professionals. The ideal candidate will be able to work independently and as part of a team, with excellent communication and problem-solving skills.
Conifer Revenue Cycle Solutions is an equal opportunity employer, committed to diversity and inclusion. We offer a competitive benefits package and opportunities for professional growth and development.
