Patient Access Coordinator
1 week ago
Methodist Health System is seeking a skilled Patient Access Professional to join our team. As a Patient Access Professional, you will be responsible for registering and dismissing patients in a courteous and timely manner. You will create accurate patient records during the registration process, verify patient demographics, financial, and visit information, and electronically verify payer source/eligibility. You will also perform point of service collections, make referrals to financial counselors as appropriate, and ensure a high level of customer service in accordance with the mission and vision of the organization.
Responsibilities:
- Greets patients professionally and utilizes triage guidelines to alert clinical team members of urgent situations.
- Follows EMTALA guidelines when registering in the Emergency Department.
- Follows Code Triage Process as defined by the clinical staff.
- Effectively deals with anxious and agitated people in a calm, professional manner.
- Verbally de-escalates patients and/or family/friends upset with situation/services/requests.
Requirements:
- High school diploma, General Educational Development (G.E.D.) or equivalent preferred.
- Previous health care registration, customer service, insurance or billing experience required.
- Medical terminology preferred.
About Methodist:
Nebraska Methodist Health System is an Affirmative Action/Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by Federal, state or local law.
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