Sales Center Manager

1 month ago

Chattanooga, Tennessee, United States Baker Distributing Full time
Job Summary

The Sales Center Manager is responsible for overseeing the sales and operations of one of our established wholesale HVAC distributorships. This role requires strong leadership and management skills to ensure maximum sales and profitability.

Key Responsibilities
  • Represent Baker as a leader in the industry, ensuring maximum sales and profitability.
  • Determine and monitor inventory stock levels and manage merchandising of the sales showroom.
  • Manage inventory to ensure proper turns and minimum loss throughout the year.
  • Keep abreast of technical developments and changes in product lines, monitor competitive threats, and discuss proper response and reaction with the Regional Manager.
  • Responsible for the Center's P&L.
  • Responsible for recruiting, hiring, training, and leading a diversified workforce.
  • Train and manage a workforce including Warehouse, Receiving/Shipping, Delivery, Fleet Drivers, Showroom, Warranty, Counter Sales, and Inside Sales personnel.
  • Interact with customers, outside salespeople, and vendors.
  • Conduct oneself professionally and courteously in all aspects of interaction with contractors, customers, and employees.
  • Coordinate Center training and Company/Center events.
  • Perform other duties as assigned.
Requirements
  • High School Diploma or GED or equivalent years of experience in a similar field.
  • Minimum 2-4 years operational experience within the HVAC industry and product lines associated with HVAC, preferably in the operations of a wholesale HVAC equipment supply house.
  • Proficiency in air conditioning, heating, and ventilation equipment at a wholesale distribution level.
  • Proven success in sales, operations, purchasing, and inventory management.
  • Proven success in managing and mentoring other employees while establishing the Center's business goals.
  • Strong interpersonal skills, including sales, problem-solving, and customer service.
  • Ability to read and interpret P&L statements.
  • Capable of working in a fast-paced environment with skills to multi-task on various levels.
  • Must possess the attitude of wanting to learn, teach, and lead.
  • Mechanical or Technical background.
  • Proficient in Microsoft Office products.
  • Bachelor's degree in business or related field preferred.
  • Must possess and maintain a current, valid Driver's License.
Skills
  • Strong negotiation and interpersonal skills, including the ability to communicate on all levels within internal and external groups.
  • Ability to read and interpret P&L statements.
  • Capable of working in a fast-paced environment with skills to multi-task on different levels.
  • Ability to give quality presentations.
  • Ability to work independently but meet assigned goals and objectives in designated time frames.
  • Must possess the attitude of wanting to learn, teach, and lead.
  • Strong estimating and negotiation skills.
  • Excellent customer service mindset with the ability to develop long-term relationships.
  • Excellent analytical aptitude with a proven ability to analyze/interpret data such as sales and market data.
  • Strong and creative problem-solving skills.
  • Ability to work independently and in a team environment.
  • Proactively seeks continuous process and service improvements.
  • Must be proficient in speaking, reading, and understanding English to ensure full compliance with safety standards, training, policies, and procedures.
Licensing and Certifications
  • Valid driver license.
Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.

  • Must be able to frequently lift to 50 pounds.
  • The employee frequently is required to stand, sit, or walk, climb, kneel, crouch, or crawl.
  • Ability to use a computer keyboard, computer monitor, and telephone for prolonged periods.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • The employee may use equipment such as forklifts, pallet jacks, and other warehouse equipment.
  • Must be able to utilize heavy machinery.

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