Digital Marketing Coordinator

4 days ago


Southfield, Michigan, United States Village Green Full time
Job Title: Digital Marketing Coordinator

At Village Green, we are seeking a highly skilled Digital Marketing Coordinator to join our team. This role will be responsible for managing our online reputation, social media presence, and email campaigns to drive customer engagement and satisfaction.

Key Responsibilities:
  • Manage and monitor online reputation and social media services, including review monitoring, social media account setup, and local listing updates.
  • Respond promptly and professionally to online reviews across various platforms, addressing concerns and resolving issues.
  • Analyze online sentiment to identify trends and areas for improvement.
  • Provide training and technical support to onsite and corporate teams to troubleshoot issues related to reputation and local listings.
  • Manage employee access to Meta across all Village Green communities.
  • Oversee listening and engagement across properties, identifying opportunities for engagement.
Requirements:
  • Strong writing, editing, and proofreading skills.
  • Excellent verbal and interpersonal communication skills.
  • Proficient in sentiment analysis tools and techniques.
  • Strong analytical skills with attention to detail.
  • Experience with reputation management, local listing services, social media management, email drip campaigns, and digital audits.
  • Strong project management and organizational skills.
  • Ability to work collaboratively in a team environment.
Qualifications:
  • 1-2 years of experience in customer engagement, customer service, or a related field.
  • Experience in the property management/apartment marketing industry is a plus.

We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. Our locations are drug-free and pre-employment drug tests and physicals are required. Background checks are also required before employment begins.



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