People Operations Manager

2 weeks ago

Burlington, Vermont, United States Rhino Foods Inc. Full time
Position Overview

Purpose of the Role:

At Rhino Foods Inc., we have built our reputation on delivering exceptional quality in ready-to-eat ingredients for ice cream and frozen desserts for over four decades. Our commitment to customer satisfaction, premium ingredients, a comprehensive food safety program, and ongoing innovation in ice cream inclusions defines our success. As a certified B Corporation, we leverage business as a force for good.

As the People Operations Manager, you will spearhead initiatives aimed at fostering a positive workplace culture that embodies our core values, mission, and vision. You will manage a dedicated team of HR professionals responsible for all facets of the employee experience. Collaborating closely with the Director of People & Culture, you will merge strategic insight with practical execution to advance our employee-focused programs.

Key Responsibilities:

Leadership & Team Development:
  • Team Management: Inspire, mentor, and nurture a team of HR experts, offering direction and support to facilitate both individual and collective success.
  • Task Coordination: Clearly communicate responsibilities and expectations, prioritize team assignments, and ensure timely completion of all tasks.
  • Performance Assessment: Evaluate and document team and individual performance, providing ongoing feedback, coaching, and formal reviews to encourage professional growth.
  • Issue Resolution: Tackle complex challenges escalated by team members, guiding them through problem-solving processes to address root causes.
  • Team Collaboration: Organize regular team meetings to ensure alignment, address concerns, and foster cooperation within the People Operations team.
Employee Relations:
  • Performance Feedback: Deliver proactive performance assessments, manage disputes, and implement disciplinary measures when necessary, focusing on resolution and improvement.
  • Investigative Processes: Conduct comprehensive investigations into employee relations matters, ensuring fair and consistent outcomes, and advising the Director of People & Culture on necessary actions.
  • Performance Oversight: Direct the performance management framework, including coaching, feedback monitoring, and overseeing corrective measures in line with established protocols.
Recruitment Strategies:
  • Workforce Planning: Direct staffing and recruitment strategies to fulfill organizational requirements, including job description reviews, position advertising, and equitable salary determinations.
  • Community Engagement: Forge strong partnerships with local organizations, staffing agencies, and businesses to maintain candidate pipelines and promote career opportunities at Rhino Foods.
Benefits Management:
  • Operational Oversight: Supervise the administration of employee benefit programs, including insurance, retirement plans, wellness initiatives, and employee perks.
  • Clear Communication: Ensure accurate and transparent communication regarding benefit options, procedures, policies, and changes to employees.
  • Wellness Initiatives: Lead wellness programs through education and implementation of health-focused initiatives.
HR Systems Management:
  • HRIS Management: Oversee HRIS functions, ensuring compliance with company policies and legal requirements, including payroll and benefits enrollment.
  • Data Utilization: Use HRIS data to support audits, analyze trends, and identify areas for enhancement, developing proactive solutions.
  • Continuous Improvement: Identify and implement ongoing improvement opportunities within the HRIS, exploring new technologies and modules as they become available.
Compliance & Strategy:
  • Policy Enforcement: Ensure consistent application of company policies to maintain fairness and equity across the organization.
  • Regulatory Awareness: Stay informed on employment laws and regulations, making recommendations to ensure compliance and minimize risk.
  • HR Initiatives: Lead HR-related projects, collaborating with the Director of People & Culture and department leaders to align HR strategies with organizational goals.
  • Training Programs: Manage training initiatives related to HR topics and best practices.
Cultural Development:
  • Program Implementation: Support the execution of employee programs, including training sessions, interest groups, and wellness activities that promote Rhino's culture.
  • Onboarding Support: Assist the People & Culture team in conducting new employee orientation, ensuring new hires feel welcomed and integrated.
  • Inclusive Environment: Foster an inclusive and supportive culture for all employees through proactive relationship-building across teams.
  • Value Promotion: Uphold and advocate for Rhino's mission, principles, and vision, embodying our values and commitment to employee-centric practices.

Qualifications:

  • Bachelor's degree in Human Resources, Business Administration, or a related field is preferred.
  • A minimum of three years of experience in HR management is preferred.
  • Certifications such as PHR, SPHR, SHRM-CP, or SHRM-SCP are highly desirable.
  • Exceptional communication, interpersonal, and conflict resolution skills.
  • Strong organizational, analytical, and problem-solving capabilities.
  • Knowledge of employment laws and regulations.
  • Proficiency in Microsoft Office Suite and HRIS/talent management systems.
  • A collaborative team player with a respectful attitude.
  • Ability to manage projects and facilitate change initiatives.

At Rhino Foods, we are dedicated to creating an inclusive and equitable workplace where every individual is treated with dignity and respect. We adhere to the principles of Equal Employment Opportunity, striving to eliminate discrimination, promote diversity, and cultivate a culture of belonging.

Rhino Foods is committed to building a resilient business while addressing social change, including confronting structural inequity. Our team works to reduce barriers to access that may exclude individuals from the workforce due to various factors.

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