Senior Front Desk Receptionist
3 weeks ago
Closets by Design is seeking a highly skilled Senior Front Desk Receptionist to provide exceptional customer service to our clients. As a key member of our team, you will be responsible for managing customer interactions, resolving issues, and ensuring a positive experience for our customers.
Key Responsibilities:
- Manage customer inquiries and concerns via phone, email, and chat
- Process customer information and schedule appointments
- Resolve customer complaints and issues in a timely and professional manner
- Collaborate with sales designers to ensure seamless customer experience
- Perform administrative tasks, including data entry and record-keeping
Requirements:
- 3+ years of experience in customer service or a related field
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- High school diploma or equivalent required
What We Offer:
- Competitive hourly rate
- Opportunities for professional growth and development
- A dynamic and supportive work environment
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