Front Desk Coordinator

1 week ago


Grand Rapids, Michigan, United States Khan Law Firm PLLC Full time
Job Title: Front Desk Administrator

We are seeking a highly organized and communicative Front Desk Administrator to join our team at Khan Law Firm PLLC. As the first point of contact for our clients and visitors, you will be responsible for providing exceptional customer service and ensuring a smooth and efficient experience for all who interact with our office.

Key Responsibilities:
  • Manage social media and marketing events to promote our firm's services and engage with our community.
  • Respond to incoming phone calls and emails, and ensure that all important information is disseminated to the relevant parties.
  • Organize company trips and handle employee travel itineraries to ensure that off-site events run smoothly.
  • Manage incoming and outgoing mail, and handle deliveries to maintain a secure and organized front office.
  • Provide administrative support to other team members with data entry, paperwork, photocopying, and other tasks as needed.
  • Greet visitors, clients, and fellow employees, and provide them with any necessary directions or information.
  • Make appointments for employees and ensure that the calendar is current and correct.
Requirements:
  • Strong customer service skills, interpersonal skills, organizational skills, and time management skills.
  • Comfortable taking telephone calls and mitigating stressful situations.
  • At least one year of receptionist or administrative assistant experience, or similar.
  • Working knowledge of Microsoft Office and basic computer skills.
  • High school diploma or equivalent required.


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