Administrative Assistant

7 days ago


Harrisonburg, Virginia, United States James Madison University Full time
About the Role

James Madison University is seeking a highly organized and personable individual to fill the role of Operations Assistant. This is a key position responsible for overseeing reception operations, including answering phones, greeting visitors, and directing inquiries.

Key Responsibilities
  • Reception Management: Oversee the front desk operations, including answering telephones, greeting visitors, and addressing inquiries with professionalism and cultural sensitivity.
  • Student Assistant Team Coordination: Work closely with a small team of student employees, responsibilities include training new team members, administering policies and expectations, and providing ongoing support to ensure high standards of service.
  • Operational Support: Assist with various operational and administrative tasks, including scheduling, maintaining records, Cascade website updates, and managing office supplies.
  • Event Planning Assistance: Support the planning and execution of events by coordinating logistics, organizing materials, and assisting with event setup and takedown.
Qualifications
  • Excellent Communication Skills: Ability to interact professionally with students, faculty, staff, and visitors.
  • Previous Experience: Previous experience in customer service, reception, or administrative roles is highly desirable.
  • Strong Organizational Skills: Ability to handle multiple tasks efficiently and prioritize tasks in a fast-paced environment.
  • Proficiency in Office Software: Proficiency with office software and technology, including Microsoft Office Suite.
About James Madison University

James Madison University is a publicly funded university with a beautiful campus and a supportive community that is committed to preparing students for the future. The university offers several perks to all employees, including a Tuition Waiver Program, free access to the University Recreation Center, and a variety of voluntary benefits.


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