Administrative Support Specialist

3 days ago


Mason, Michigan, United States Origami Rehabilitation Full time
Job Summary

Origami Rehabilitation is seeking a highly organized and detail-oriented Receptionist to join our team. As the primary point of contact, you will be responsible for providing exceptional customer service, managing business systems, and ensuring the smooth functioning of our office operations.

Key Responsibilities
  • Manage record keeping and retention, ensuring accurate and timely documentation.
  • Coordinate companywide deliveries, ensuring timely and accurate distribution.
  • Complete daily opening and closing procedures, maintaining a safe and organized work area.
  • Monitor common areas for cleanliness, organization, and infection control.
  • Provide exceptional customer service, independently and through harmonious teamwork, to ensure a positive client experience.
  • Assist clients and stakeholders as needed, including opening doors, technology assistance, and notifying team members of client-specific needs.
  • Answer telephones, transfer calls, take detailed messages, greet visitors, and complete client check-in and check-out.
  • Communicate client scheduling updates, questions, and cancellations to team members according to procedure.
  • Process medical record requests and respond in a timely manner according to procedures.
  • Distribute faxes promptly and retrieve mail from the mailbox daily, distributing it to employees and residents.
Requirements
  • High school diploma, GED, or equivalent.
  • One year of related experience or transferrable skills.
  • Working knowledge and proficiency with Microsoft Office applications.
  • Embracing and embodying Origami's core values: Celebrate the Individual, Inspire Excellence, Serve with Integrity, and Lead with Passion.
Benefits
  • Health, Dental, Vision
  • Retirement
  • Generous time off
  • New Parent and New Grandparent Leave
  • 100% Employer Paid Short-Term Disability
  • 100% Employer Paid Life Insurance
  • Access to Long-Term Disability Insurance
  • Paid on-the-job training
  • Join a diverse and caring team
  • No weekend or holiday scheduling
  • Public Service Loan Forgiveness
  • Wellness Program
  • Employee Assistance Program


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