IT Support Specialist

4 days ago


Mason, Ohio, United States VEGA Americas Full time
Job Title: IT Support Specialist

VEGA Americas is seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support and maintenance for our internal website, Active Directory, online reports, and software applications.

Key Responsibilities:

  • Maintain and troubleshoot internal website content and navigation.
  • Administer Active Directory and related data.
  • Manage online reports and report portal.
  • Install, configure, and maintain software, telecommunications services, and hardware.
  • Support Intranet site and assist users in delivering content.
  • Collect and format data for internal users.
  • Inspect and prepare computer equipment for delivery.
  • Install hardware and peripheral components.
  • Load software packages and test upgrades.
  • Diagnose and resolve system hardware, software, and operator problems.
  • Train users on software and equipment usage.
  • Provide updates and status information to manager and users.

Requirements:

  • Associates Degree or equivalent from a two-year College or technical school.
  • One (1) year of related experience and/or training.
  • Experience in Audiovisual (AV) preferred.

What We Offer:

  • A competitive salary.
  • Health, company HSA contribution, Dental, Life, and Disability benefits.
  • Competitive 401(k) with flexible investment options and a company match.
  • Other perks include vacation time, holiday pay, 100% paid parental leave, tuition assistance, a casual dress code, and training opportunities.

VEGA Americas, Inc. is an Equal Opportunity employer. We are committed to diversity and inclusion in the workplace.


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