Business Development Manager

7 hours ago

Austin, Texas, United States Modigent Full time

As a key member of our team, you will be responsible for building and maintaining strong relationships with our clients across various markets. Your primary focus will be on identifying new business opportunities, leading sales efforts, and securing new projects and service contracts within our extensive range of current and future offerings.

We are seeking a dynamic individual who excels in networking, problem-solving, and delivering high-value solutions to customers. Key responsibilities include:

  • Strategic Client Acquisition: Take initiative to identify and onboard new customers, showcasing a proactive approach in targeting and securing key accounts.
  • Complex Project Sales: Demonstrate the ability to identify and close large, intricate projects and solutions within the defined market segments.
  • Relationship Management: Develop and maintain strong relationships with both new and existing key customers, ensuring continuous engagement and satisfaction.
  • Customer Service Excellence: Uphold the highest standards of customer service, both externally with clients and internally with colleagues, to ensure a seamless experience.
  • Performance Management: Meet and exceed key performance indicators, managing to service level agreements (SLAs) and other critical deliverables.
  • Data Management: Maintain accurate sales forecasting and customer information within the company's CRM system and other relevant tools.
  • Sales Cycle Management: Manage the entire sales cycle from prospecting and initial contact to contract signing and implementation.
  • Post-Sales Support: Provide professional after-sales support to enhance customer loyalty and retention.

Additionally, you will attend internal and external conferences, training sessions, meetings, and industry events to stay updated with industry advancements and networking opportunities.

Requirements include:

  • 5+ years of identified HVAC market experience, commercial construction sales or account management.
  • Bachelor's degree in business, communication, marketing, or a related field, or extensive, proven relevant industry experience.

This role routinely uses standard office equipment such as computers, phones, tablets, and CRM system.

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