Patient Scheduling Associate

2 weeks ago


Charlottesville, Virginia, United States Commonwealth of Virginia Full time
Job Summary

We are seeking a highly skilled and patient-focused Access Associate to join our team. As a key member of our healthcare team, you will be responsible for engaging patients, families, and referring providers throughout the patient care continuum through various forms of communication.

Key Responsibilities
  • Complex Patient Scheduling: Responsible for scheduling multi-specialty and multi-disciplinary patient appointments in defined timeframes accurately and efficiently.
  • Registration and Check-In: Completes all registration elements, including the Medicare Secondary Payor Questionnaire (MSPQ), scanning of long-term signatures (LTS) and insurance cards, Advanced Beneficiary Notices (ABNs), waivers, and financial screenings when indicated.
  • Customer Service and Patient Experience: Serves as a role model for the ASPIRE values while maintaining and expanding patient relationships. Prioritizes tasks to meet customer needs and demonstrates exceptional customer service both for in-person and telephone activities.
  • Collaboration and Communication: Collaborates with the Clinic Triad team (Medical Director, Access and Clinic Managers) to review requested schedule changes to ensure they meet clinic needs.
Requirements
  • Education: High School Graduate or Equivalent.
  • Experience: Preferred, but not required.
  • Licensure: None required.
Physical Demands

The job requires sitting for prolonged periods, repetitive motion (computer and mouse use), and proficient communicative skills across spoken, writing domains, adequate auditory and visual skills, attention to detail, and ability to write legibly and compose messages clearly and concisely.

The University of Virginia, including the UVA Health System, is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex, pregnancy, sexual orientation, veteran or military status, and family medical or genetic information.



  • Charlottesville, Virginia, United States Elevate Patient Financial Solutions Full time

    Job Summary:Elevate Patient Financial Solutions is seeking a highly skilled and compassionate Patient Financial Advocate to join our team. As a key member of our organization, you will play a vital role in connecting uninsured hospital patients with programs that cover their medical expenses.Key Responsibilities:Screen uninsured hospital patients to...


  • Charlottesville, Virginia, United States Commonwealth of Virginia Full time

    Job SummaryWe are seeking a highly skilled and experienced Patient Scheduling Representative to join our team at the Commonwealth of Virginia. As a key member of our Access team, you will be responsible for coordinating patient appointments, managing scheduling processes, and providing exceptional customer service to patients, families, and healthcare...


  • Charlottesville, Virginia, United States Elevate Patient Financial Solutions Full time

    Job SummaryElevate Patient Financial Solutions is seeking a highly skilled and compassionate Patient Financial Advocate to join our team. As a key member of our organization, you will play a vital role in connecting uninsured hospital patients with programs that cover their medical expenses.Key ResponsibilitiesScreen uninsured hospital patients to determine...


  • Charlottesville, Virginia, United States Elevate Patient Financial Solutions Full time

    Job SummaryThe purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. Working as the liaison between the patient in need, the hospital facility, and government agencies.Key ResponsibilitiesScreen uninsured hospital patients to determine if they are eligible for federal, state, and/or county...

  • Surgery Scheduler

    1 week ago


    Charlottesville, Virginia, United States Commonwealth of Virginia Full time

    Job SummaryWe are seeking a highly skilled Surgery Scheduler to join our team at the Commonwealth of Virginia. As a key member of our healthcare team, you will be responsible for facilitating and producing the ORMIS Daily OR Schedule and its supporting documents in a timely and accurate fashion.Key ResponsibilitiesScheduling and CoordinationLocate orders on...

  • Surgery Scheduler

    1 week ago


    Charlottesville, Virginia, United States Commonwealth of Virginia Full time

    Job SummaryWe are seeking a highly skilled Surgery Scheduler to join our team at the Commonwealth of Virginia. As a key member of our healthcare team, you will be responsible for facilitating and producing the ORMIS Daily OR Schedule and its supporting documents in a timely and accurate fashion.Key ResponsibilitiesScheduling and CoordinationLocate orders on...


  • Charlottesville, Virginia, United States Aerotek Full time

    Job Title: Patient Dining AssociateWe are seeking a skilled Patient Dining Associate to join our team at Aerotek. As a Patient Dining Associate, you will be responsible for taking hospital patient orders, reviewing orders, prepping food trays, and delivering meals to patients while walking them through their meal choices.Key Responsibilities:Take hospital...

  • Surgery Scheduler

    2 weeks ago


    Charlottesville, Virginia, United States Commonwealth of Virginia Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Surgery Scheduler to join our team at the Commonwealth of Virginia. As a key member of our healthcare team, you will be responsible for coordinating and scheduling surgical procedures, ensuring seamless communication with patients, providers, and staff.Key ResponsibilitiesCoordinate and schedule...


  • Charlottesville, Virginia, United States UVA Health Full time

    Position OverviewUVA Health is seeking a dedicated Patient Care Associate to provide essential support in delivering high-quality care to patients in various healthcare settings. This role encompasses a range of patient care and administrative responsibilities under the guidance of healthcare professionals.Key Responsibilities1. Assist patients with personal...

  • Surgery Scheduler

    2 weeks ago


    Charlottesville, Virginia, United States Commonwealth of Virginia Full time

    {"title": "Surgery Scheduler", "description": "Job SummaryWe are seeking a highly skilled Surgery Scheduler to join our team at the Commonwealth of Virginia. As a key member of our healthcare team, you will be responsible for coordinating and scheduling surgical procedures, ensuring seamless communication with patients, providers, and staff.Key...


  • Charlottesville, Virginia, United States Commonwealth of Virginia Full time

    Join Our Team as a Patient Care Associate**$4,000 Sign-On Bonus** for eligible candidates with a commitment to the Commonwealth of Virginia Health System.**Position Type:** Full-Time**Shift:** Night ShiftYour next career opportunity is here! Our unit specializes in the care of surgical subspecialty and trauma patients, providing a dynamic environment for...


  • Charlottesville, Virginia, United States Commonwealth of Virginia Full time

    Position Overview:As a vital member of the Scheduling Office, the Surgery Scheduler plays a crucial role in ensuring the smooth operation of surgical procedures. This position involves the timely and precise management of the daily operating room schedule and associated documentation.Key Responsibilities:1. Efficiently locate orders and accurately schedule...


  • Charlottesville, Virginia, United States Commonwealth of Virginia Full time

    Position Overview:As a vital member of the Scheduling Office, the Surgery Scheduler plays a crucial role in managing the daily operating room schedule and associated documentation efficiently and accurately.Key Responsibilities:1. Procedure Scheduling: - Identify and confirm orders in the system, ensuring procedures are scheduled accurately in Epic systems...

  • Access Associate

    1 week ago


    Charlottesville, Virginia, United States Commonwealth of Virginia Full time

    Job SummaryWe are seeking a highly skilled Access Associate to join our team. As a key member of our patient engagement team, you will be responsible for providing exceptional service to patients, families, and referring providers throughout the patient care continuum.Key ResponsibilitiesComplex Patient Scheduling: Schedule multi-specialty and...


  • Charlottesville, Virginia, United States Commonwealth of Virginia Full time

    Job SummaryWe are seeking a highly skilled and compassionate Certified Nursing Assistant to join our team at the Commonwealth of Virginia. As a Certified Nursing Assistant, you will play a vital role in providing exceptional patient care and support to our patients and their families.Key ResponsibilitiesAssist patients with personal care and activities of...


  • Charlottesville, Virginia, United States Commonwealth of Virginia Full time

    Job SummaryWe are seeking a highly skilled and patient-focused individual to join our team as a Senior Access Associate. This role involves engaging with patients, families, and referring providers to ensure seamless communication and coordination throughout the patient care continuum.Key ResponsibilitiesSchedule appointments with the correct provider,...


  • Charlottesville, Virginia, United States Commonwealth of Virginia Full time

    Position Overview:This role involves engaging with patients, families, and healthcare providers throughout the patient care journey via various communication methods. The Senior Access Associate is responsible for intricate patient scheduling, which includes record retrieval, follow-up communication, and related tasks to ensure timely appointments with the...


  • Charlottesville, Virginia, United States Commonwealth of Virginia Full time

    Job SummaryWe are seeking a highly skilled and compassionate Patient Access Coordinator to join our team at UVA Health. As a key member of our Access team, you will play a vital role in providing exceptional patient care and ensuring seamless access to medical services.Key ResponsibilitiesSchedule appointments with the correct provider, ensuring all...


  • Charlottesville, Virginia, United States Commonwealth of Virginia Full time

    Job SummaryWe are seeking a highly skilled and compassionate Patient Access Representative to join our team at UVA Health. As a key member of our Access team, you will play a vital role in providing exceptional patient care and ensuring seamless access to medical services.Key ResponsibilitiesSchedule appointments with the correct provider, ensuring all...


  • Charlottesville, Virginia, United States Commonwealth of Virginia Full time

    {"Job Title": "Scheduling Coordinator", "Job Summary": "We are seeking a highly organized and detail-oriented Scheduling Coordinator to support the functions of the Scheduling Office in Perioperative Services. The successful candidate will be responsible for coordinating the daily OR schedule, ensuring accuracy and completeness of case request orders and...