Patient Scheduling Representative
2 months ago
We are seeking a highly skilled and experienced Patient Scheduling Representative to join our team at the Commonwealth of Virginia. As a key member of our Access team, you will be responsible for coordinating patient appointments, managing scheduling processes, and providing exceptional customer service to patients, families, and healthcare providers.
Key Responsibilities- Complex Scheduling: Schedule multi-specialty and multi-disciplinary patient appointments in a timely and efficient manner, taking into account the characteristics and complexity of the patient population.
- Customer Service: Provide exceptional customer service to patients, families, and healthcare providers, responding to their needs and concerns in a professional and courteous manner.
- Registration and Check-In: Complete all registration elements, including demographic and insurance information, and verify patient identities to ensure accurate and secure data capture.
- Communication: Communicate effectively with patients, families, and healthcare providers to ensure seamless coordination of care and resolve any scheduling conflicts or issues.
- Process Improvement: Identify opportunities for process improvement and contribute to the development and implementation of new procedures to enhance patient experience and operational efficiency.
- Education: High School Graduate or Equivalent.
- Experience: Customer service experience preferred.
- Licensure: None required.
The job requires sitting for prolonged periods, repetitive motion (computer and mouse use), and proficient communicative skills across spoken and written domains. Attention to detail and ability to write legibly and compose messages clearly and concisely are essential.
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Customer Service Representative/Scheduler
2 weeks ago
Charlottesville, Virginia, United States Sentara Full timeJob SummaryAs a Customer Service Representative/Scheduler, you will be responsible for handling incoming calls to effectively address eligibility, claim, and payment issues or to address and perform patient scheduling and referral work. You will provide quality service and customer satisfaction through effective communication and...
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Patient Access Representative
1 month ago
Charlottesville, Virginia, United States Sentara Healthcare Full timeJob SummaryThe Patient Access Representative is responsible for ensuring a seamless patient registration experience. This includes verifying patient identity, reviewing schedules and physician orders, and accurately entering demographic and insurance information into the electronic health record.As a key member of the healthcare team, the Patient Access...
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Patient Service Representative
7 days ago
Charlottesville, Virginia, United States Allergy Partners Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Allergy Partners. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our medical team.Key ResponsibilitiesRegistration and Scheduling: Register patients,...
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Patient Access Representative
1 week ago
Charlottesville, Virginia, United States Sentara Full timeJob SummaryThe Patient Access Representative is responsible for all aspects of the patient registration process, including verifying patient identity, reviewing schedules and physician orders, and scanning important documents. They will also explain and complete regulatory documents, collect co-payments, and perform transactions securely.Key...
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Patient Access Representative
1 month ago
Charlottesville, Virginia, United States Commonwealth of Virginia Full timeJob SummaryWe are seeking a highly skilled and compassionate Patient Access Representative to join our team at UVA Health. As a key member of our Access team, you will play a vital role in providing exceptional patient care and ensuring seamless access to medical services.Key ResponsibilitiesSchedule appointments with the correct provider, ensuring all...
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Patient Access Representative
5 days ago
Charlottesville, Virginia, United States Sentara Healthcare Full timeJob SummaryThe Patient Access Representative is responsible for all aspects of the patient registration process, including verifying patient identity, reviewing schedules and physician orders, and scanning important documents. They will also explain and complete regulatory documents, collect co-payments, and perform transactions securely. This role requires...
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Patient Scheduling Associate
2 months ago
Charlottesville, Virginia, United States Commonwealth of Virginia Full timeJob SummaryWe are seeking a highly skilled and patient-focused Access Associate to join our team. As a key member of our healthcare team, you will be responsible for engaging patients, families, and referring providers throughout the patient care continuum through various forms of communication.Key ResponsibilitiesComplex Patient Scheduling: Responsible for...
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Patient Access Representative
2 weeks ago
Charlottesville, Virginia, United States Sentara Healthcare Full timeJob SummaryAs a Patient Access Representative with Sentara Healthcare, you will play a vital role in ensuring the smooth registration process for patients. This position requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.Key ResponsibilitiesVerify patient identity and select the correct patient...
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Patient Access Representative
2 weeks ago
Charlottesville, Virginia, United States Sentara Healthcare Full timeJob SummaryThe Patient Access Representative is responsible for ensuring a positive patient experience by accurately and efficiently registering patients for medical services. This role requires strong communication and interpersonal skills, as well as the ability to work in a fast-paced environment. The ideal candidate will have a strong understanding of...
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Patient Access Representative I
19 hours ago
Charlottesville, Virginia, United States Sentara Healthcare Full timeAbout the RoleThe Patient Access Representative provides exceptional customer service to patients and families by efficiently registering patients for various services. This role involves verifying patient identity, collecting demographic and insurance information, and admitting patients to the electronic health record. The Patient Access Representative also...
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Patient Access Representative Senior
2 months ago
Charlottesville, Virginia, United States Commonwealth of Virginia Full timeJob SummaryThis experienced patient-focused service representative engages patients/families and referring providers at various aspects of the patient care continuum through various forms of communication. The successful candidate will be responsible and accountable for complex patient scheduling, including record retrieval, follow-up communication, and any...
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Patient Access Representative
2 weeks ago
Charlottesville, Virginia, United States Sentara Healthcare Full timeJob SummaryThe Patient Access Representative is responsible for ensuring a positive patient experience by accurately and efficiently registering patients for medical services. This role requires strong communication and interpersonal skills, as well as the ability to work in a fast-paced environment. Key Responsibilities:Verify patient identity and select...
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Patient Access Representative
1 week ago
Charlottesville, Virginia, United States Commonwealth of Virginia Full timeJob SummaryAs a Senior Access Associate, you will play a critical role in ensuring that patients receive timely and effective access to medical services at the University of Virginia Health System. This position requires a high level of patient focus, excellent communication skills, and the ability to work effectively in a fast-paced environment.Key...
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Patient Care Coordinator
1 month ago
Charlottesville, Virginia, United States Sentara Full timeJob SummaryWe are seeking a highly skilled and enthusiastic Patient Care Representative to join our team at Sentara Healthcare. As a Patient Care Representative, you will be responsible for registering new and current patients, completing check-in and check-out functions, and communicating with insurance carriers and discharge planners.Key...
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Customer Service Representative
1 month ago
Charlottesville, Virginia, United States Sentara Healthcare Full timeCustomer Service RepresentativeSentara Healthcare is seeking a highly skilled Customer Service Representative to join our team. As a key member of our Clinical Access Centralized Scheduling Department, you will be responsible for handling incoming calls to effectively address eligibility, claim, and payment issues or to address and perform patient scheduling...
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Surgery Scheduler
2 months ago
Charlottesville, Virginia, United States Commonwealth of Virginia Full time{"title": "Surgery Scheduler", "description": "Job SummaryWe are seeking a highly skilled Surgery Scheduler to join our team at the Commonwealth of Virginia. As a key member of our healthcare team, you will be responsible for coordinating and scheduling surgical procedures, ensuring seamless communication with patients, providers, and staff.Key...
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Scheduling Coordinator
2 weeks ago
Charlottesville, Virginia, United States Sentara Healthcare Full timeSentara Healthcare Job OpportunityWe are seeking a highly organized and detail-oriented Scheduling Coordinator to join our team at Sentara Martha Jefferson Hospital in Charlottesville, VA.Job SummaryThe successful candidate will provide administrative support for scheduling procedures and appointments, ensuring seamless coordination of patient needs. This...
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Patient Access Coordinator
2 weeks ago
Charlottesville, Virginia, United States Commonwealth of Virginia Full timeJob SummaryThis experienced patient-focused service representative engages patients, families, and referring providers at various aspects of the patient care continuum through various forms of communication. The successful candidate will be responsible for complex patient scheduling, including record retrieval, follow-up communication, and related tasks to...
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Surgery Scheduler
1 month ago
Charlottesville, Virginia, United States Commonwealth of Virginia Full timeJob SummaryWe are seeking a highly skilled Surgery Scheduler to join our team at the Commonwealth of Virginia. As a key member of our healthcare team, you will be responsible for facilitating and producing the ORMIS Daily OR Schedule and its supporting documents in a timely and accurate fashion.Key ResponsibilitiesScheduling and CoordinationLocate orders on...
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Patient Care Coordinator
2 weeks ago
Charlottesville, Virginia, United States Sentara Healthcare Full timeJob SummaryAs a Patient Care Representative at Sentara Healthcare, you will play a vital role in ensuring a smooth patient experience. Your primary responsibility will be to manage the registration process for new and current patients, including check-in and check-out functions, collection of co-pays, scheduling of appointments, and requests for medical...