Customer Service Representative
5 days ago
Alay Home Care is seeking a highly skilled Customer Relationship Manager to join our team. As a key member of our care team, you will be responsible for building and maintaining strong relationships with our clients and their families.
Key Responsibilities:
- Answer inquiries and address concerns in a timely and professional manner
- Coordinate care schedules and ensure seamless service delivery
- Collaborate with our care team to provide exceptional service
- Utilize excellent communication skills to resolve issues and improve client satisfaction
Requirements:
- At least 3 years of Support Coordination Experience
- 2 work references available for contact
- Strong problem-solving and organizational skills
- Excellent verbal and written communication abilities
- Proficiency in using Google Apps (Gmail, Drive, Voice, Meet, Sheet, Docs, and Hangouts)
- Ability to travel up to 50% of the time and have a valid Driver's License
About Alay Home Care:
Alay Home Care is a DDD Provider established in 2018. We have serviced over 300 consumers throughout New Jersey and are dedicated to supporting individuals with Developmental Disabilities by providing Direct Care Staff in the Home and Community Settings.
What We Offer:
- Competitive annual salary of $45,760
- Great benefits, including Medical, Dental, Vision, and Paid Time Off
- Opportunity to grow both personally and professionally with our company
If you are a motivated and compassionate individual with excellent communication skills, we encourage you to apply for this exciting opportunity to make a real difference in the lives of those we serve.
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