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Marketing Assistant/Customer Service Representative
2 months ago
About British Swim School
We are a leading provider of swim lessons for children of all ages and abilities. Our mission is to ensure the survival of the littlest by teaching water safety and promoting a lifelong love of the water.
Job Summary
We are seeking a highly motivated and customer-service-oriented Marketing Assistant/Customer Service Representative to join our team. In this role, you will be responsible for supporting our local marketing efforts and providing excellent customer service to our prospective customers.
Key Responsibilities
- Assist with the development and implementation of our marketing strategies and campaigns.
- Create engaging content for our social media platforms, including photos, videos, and printed materials.
- Assist with the distribution of marketing materials, such as brochures and email newsletters.
- Gather and analyze customer data and feedback to inform marketing decisions.
- Foster and grow community relationships with local organizations and institutions.
- Participate in local community events and outreach initiatives to promote our swim school.
Customer Service
- Assist with the registration and enrollment process for swim lessons.
- Maintain detailed records of prospective customer interactions and follow up as needed.
- Provide exceptional customer service to ensure a positive experience for all prospective customers.
Requirements
- 1-2 years of experience in a customer service or marketing role.
- Strong communication and interpersonal skills, with the ability to interact with people of all ages.
- Proficient in using social media platforms and basic graphic design tools.
- Excellent organizational and time management skills.
What We Offer
- A competitive salary of $22.50 per hour.
- The opportunity to work in a fun and dynamic environment.
- Flexible work-from-home options.
- Specialized training in our unique British Swim School approach.
