Customer Service Representative

4 weeks ago


Ashburn, Virginia, United States Giant Food Full time

About Giant Food

Giant Food is a leading grocery store chain in the Baltimore-Washington area, serving over 2 million customers weekly and generating annual sales of over $5 billion.

With a rich history dating back to 1936, Giant Food has grown to over 160 stores across D.C., Maryland, Virginia, and Delaware.

Our mission is to provide our customers with convenient ways to prepare meals for moments that matter most through meal solutions, recipe inspiration, and time-saving services like pickup and delivery.

We value being a better neighbor by providing donations and charitable efforts to local partners that support our main charitable causes.

Why Work at Giant Food?

At Giant Food, we love what we do, and we make it easy for our associates to love it too. Every day, we build on our legacy of innovation, quality, and value to keep our top spot in the market and with our customers.

The most important part of that is our people. Our thousands of associates in stores, distribution centers, and corporate headquarters have one thing in common: the opportunity to advance their careers.

We proudly hire and promote from our own ranks, offering opportunities to learn and advance, take trainings and earn degrees, serve our communities, receive recognition for their work, and have a career, not just a job.

We host Business Resource Groups (BRGs) - six voluntary employee-led groups that help build community and are aligned with our mission, values, goals, business practices, and objectives.

The BRGs programming is designed to support their members and our associates through social activity, volunteering, and professional development opportunities.



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