Customer Service Representative

1 week ago


Ashburn, Virginia, United States Sherwin-Williams Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving sales growth.

Key Responsibilities
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Build and maintain strong relationships with customers, understanding their needs and preferences to provide personalized solutions.
  • Meet or exceed sales targets, working closely with customers to understand their needs and provide recommendations on our products.
  • Process sales transactions accurately and efficiently, maintaining a high level of product knowledge and ensuring that customers are satisfied with their purchases.
  • Assist with inventory management, restocking shelves, and maintaining a clean and organized store environment.
  • Participate in ongoing training and development to stay up-to-date on product knowledge, sales techniques, and customer service best practices.
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • At least one year of experience in a sales or customer service role, preferably in a retail or paint-related industry.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
  • Ability to lift up to 50 pounds, stand for long periods, and work in a fast-paced environment.
  • Valid driver's license and reliable transportation preferred.
What We Offer

As a Customer Service Representative at Sherwin-Williams, you will have the opportunity to work with a dynamic and supportive team, develop your skills and knowledge, and contribute to the success of our company. We offer a competitive salary, comprehensive benefits package, and opportunities for advancement and professional growth.



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