Customer Service Representative

1 week ago


Ashburn, Virginia, United States Telos Corporation Full time
Job Title: Customer Support Representative

We are seeking a highly skilled and motivated Customer Support Representative to join our team at Telos Corporation.

Key Responsibilities:

  • Provide technical support to customers via phone, email, and chat
  • Resolve customer issues in a timely and professional manner
  • Collaborate with internal teams to resolve complex customer issues
  • Document customer interactions and issues in our CRM system
  • Stay up-to-date with product knowledge and technical skills to provide accurate and effective support

Requirements:

  • High school diploma or equivalent required; degree in a related field preferred
  • 1-2 years of customer support experience in a technical environment
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong technical skills and ability to learn new technologies quickly

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance


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