Customer Service Representative
3 days ago
We are seeking a highly motivated and licensed professional to join our State Farm Agent team as a Customer Service Representative. As a key member of our team, you will play a vital role in providing exceptional customer service and helping our business grow through value-based conversations and remarkable customer experiences.
Responsibilities:- Establish and maintain strong customer relationships, providing prompt and accurate service as needed.
- Respond to customer inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused approach to educate customers about insurance options and provide personalized recommendations.
- Maintain a strong work ethic and commitment to success, with a focus on delivering exceptional results and exceeding customer expectations.
- Property & Casualty license (required)
- Life and Health license (required)
- Excellent interpersonal and communication skills, with the ability to work effectively in a team environment.
- Self-motivated and detail-oriented, with a strong ability to learn and adapt to new systems and processes.
- Able to provide timely and thorough activity reports to the agent, with a focus on delivering accurate and reliable information.
- Competitive salary and commission/bonus structure
- Paid time off (vacation and personal/sick days)
- Retirement plan
- Valuable experience and growth opportunities within our agency
If you are a motivated and licensed professional looking for a rewarding career with excellent income and growth potential, we encourage you to apply. Please submit your resume for consideration, and we will follow up with you on the next steps in the interview process.
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