Branch Manager

3 weeks ago


Charlotte, North Carolina, United States GardaWorld Full time

GardaWorld is a leading provider of cash management solutions, and we're seeking a highly skilled Branch Manager to join our team. As a key member of our operations team, you will be responsible for providing daily leadership, coaching, and feedback to direct reports, including managers, supervisors, and tellers.

  • Leadership and Supervision: You will lead and supervise departments, ensuring accurate, timely, and efficient processing of cash, coin, check, mixed deposit, ATM, coin, and change order processing.
  • Financial Results: You will be responsible for attaining assigned financial results, including maintaining and growing revenue, controlling expenses, and achieving operating profit. You will also support and teamwork to ensure attainment of the entire branch's financial goals.
  • Compliance and Training: You will ensure compliance with and training on all company policies, including state and federal regulations. You will also ensure compliance with and training on bank-specific processing requirements and meet all bank audit expectations.
  • Associate Development: You will provide input to Associate Directors and Senior Management for assigned team members on decisions, including salary planning, performance management, hiring, and termination recommendations. You will also deliver supporting documentation to team members.
  • Scheduling and Quality: You will oversee scheduling activities to ensure adequate coverage while meeting customer metrics, financial goals, and human resource guidelines. You will also monitor daily, weekly, and monthly quality productivity standards and hold team members accountable for meeting or exceeding goals and recognizes success.
  • Security and Inventory: You will ensure all security procedures are followed and review film for investigation support. You will also ensure all inventories are in balance at the end of each day.

Requirements:

  • A minimum of 4 years of management experience in Cash Vault Services or a related field.
  • College degree or equivalent work-related experience preferred.
  • Experience supervising a team of cash processors/tellers preferred.
  • Strong knowledge of Currency Processing and/or Bank Operations for processing procedures is preferred.
  • Excellent people skills and leadership experience are a must.
  • Outstanding planning, organizational, analytical, and management skills.
  • Familiarity with Microsoft Office products, including Word, Excel, Outlook, PowerPoint, and Access.
  • Excellent written and oral communication skills.
  • Must be safety and security sensitive.

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