Branch Manager

4 days ago


Charlotte, North Carolina, United States Airgas Full time
Job Title: Branch Manager

About the Role:

The Branch Manager is a key member of the Airgas team, responsible for maintaining a high standard of safety, efficiency, and effectiveness in the management of branch and fleet resources. This role requires a strong leader who can drive business growth, improve customer satisfaction, and ensure compliance with regulatory requirements.

Key Responsibilities:
  • Maintain a Safe Working Environment: Ensure that all branch employees follow Airgas/Red-D-Arc's health and safety guidelines.
  • Deliver Exceptional Customer Service: Maintain a high level of customer satisfaction by ensuring that all rental assets are repaired quickly and cost-effectively.
  • Optimize Fleet Performance: Ensure that all rental assets are maintained to a high standard, and that parts inventories are organized and monitored.
  • Drive Business Growth: Promote used equipment sales and ensure that all branch equipment and vehicles are maintained to a high standard.
  • Lead and Develop Team Members: Recruit, onboard, and train new team members, and ensure that they have the skills and knowledge needed to perform their roles effectively.
  • Manage Branch Operations: Oversee all fleet transfer in/out of the branch, ensure FA verification resolution during fleet inventory audit process, and ensure that branches meet safety audit requirements.
  • Ensure Compliance: Ensure that all governmental regulatory requirements are met at the branch, and that all operational directives are implemented.
  • Communicate Effectively: Communicate new policies, sales results, and any other critical information to all branch staff at least monthly.
Requirements:
  • Education: Post-secondary education equivalent to one year of Business Management or equivalent preferred.
  • Experience: Greater than five years related working experience preferred.
  • Skills and Abilities: Adaptable to set and prioritize work with varying exceptions, ability to make critical decisions while following company procedures, ability to work with a wide variety of people with different personalities and backgrounds, and ability to effectively present information and respond to questions from groups in a business setting.
What We Offer:

Airgas offers a comprehensive benefits package, including medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees. We also provide a progressive parental leave package, a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees' dependents, and an Airgas Scholarship Program for dependent children.

We are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, customers, patients, community stakeholders, and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability, or any other protected characteristic.


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