Project Management Specialist

1 week ago

Topeka, Kansas, United States American Express Global Business Travel Full time

At American Express Global Business Travel, we believe in the transformative power of travel and its ability to drive positive change in our industry.

We are committed to fostering a collaborative and inclusive environment where every team member's contributions are recognized and valued.

Embark on Your Career Journey with Us
As a Project Management Specialist, you will be responsible for the implementation and configuration of our solutions tailored to meet client requirements.
Your role will involve proposing both technical and organizational strategies to enhance customer satisfaction.

We take pride in our supportive culture, our commitment to innovation in travel technology, and the opportunities we provide for career growth and advancement.

We are eager for you to experience our core values of People, Passion, and Progress in your daily work, and we look forward to receiving your application.


Your Responsibilities on a Typical Day
  • Ensure customers fully understand the functionalities of our software
  • Execute configurations and technical integrations based on client specifications
  • Guide clients during their initial usage phase
  • Analyze and define client requirements
  • Support various teams involved in project execution
  • Provide technical insights throughout the project lifecycle
  • Maintain awareness of technological advancements in your area of expertise

What We Seek in Candidates
  • Demonstrated technical proficiency
  • Familiarity with internal company processes
  • Understanding of customer relationship management
  • Experience in the business travel and/or expense reporting sector is advantageous
  • Proficiency in English is required, as you will be part of a multicultural and international team.

Technical Skills You Will Enhance
Project Management
  • Integration of HR, ERP, and financial systems
  • Single Sign-On (SSO) implementation
  • Approval workflows for travel and expense management
  • Data transformation processes (ETL)
  • Data synchronization with third-party entities (Travel Agencies, Banks, Card providers, GDS...)
  • Facilitating workshops during project phases
Security Management
  • Ensuring compliance with PCI-DSS within integration projects
  • Safeguarding data security for client communications
Managing Service and Feature Requests
  • Conducting feasibility, cost, and timeline assessments
  • Overseeing data synchronization enhancements
  • Managing data integration improvements
Internal Projects
  • Development of web applications
  • Batch integration solutions for support teams
Technical Stack
  • Kettle
  • JavaScript
  • SQL
  • C#
  • ASP.NET

Location
United States
The national annual base salary range for this position is from $50,000 to $100,000. This range includes the base salary that American Express Global Business Travel anticipates paying for the role.

Actual base salary will depend on various factors, including the complexity of the role and the successful candidate's relevant experience, skills, knowledge, and work location.

In addition to base salary, this role is eligible for an annual Performance-Based Incentive, rewarding participants based on company performance.

The #TeamGBT Experience
Work-Life Balance:
Discover your ideal work-life balance at American Express Global Business Travel.
  • Flexible Benefits: Tailored to each country and effective from your start date, including health and welfare insurance, retirement plans, parental leave, and adoption assistance.
  • Travel Perks: Access exclusive deals from major travel providers for flights, hotels, cruises, and car rentals.
  • Skill Development: Enhance your skills at your own pace with global tuition assistance and access to over 20,000 courses on our learning platform.
  • Diversity, Equity, and Inclusion: We are dedicated to promoting DEI in all aspects of our business, offering opportunities to connect with colleagues through global Inclusion Groups.
  • Wellbeing Resources: Support for mental and emotional health for you and your family.
  • And much more.

All applicants will receive equal consideration for employment without regard to age, sex, gender, pregnancy, race, color, citizenship, religion, disability, or any other protected characteristic.

We are committed to providing reasonable accommodations to qualified individuals with disabilities. Please inform your recruiter if you require accommodations during the hiring process.


What if I don't meet every requirement? If you are passionate about our mission and believe you would be a valuable addition to our team, we encourage you to apply even if you do not meet every single requirement.

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