Front Desk Representative

2 days ago


Columbus, Ohio, United States Columbus Hospitality Full time
Front Desk Agent Opportunity

We are seeking a highly motivated and customer-focused Front Desk Agent to join our team at the Hyatt Place Columbus/OSU. As a Front Desk Agent, you will play a critical role in creating a memorable experience for our guests by providing exceptional service and support.

Key Responsibilities:
  • Manage the front desk operations, including guest check-in and check-out, room assignments, and key card management.
  • Provide personalized service to guests, responding to their needs and resolving any issues in a timely and professional manner.
  • Assist with food and beverage service, including preparing and serving items to guests.
  • Maintain a clean and organized environment, adhering to hotel standards and procedures.
  • Collaborate with other hotel staff to ensure seamless service and a positive guest experience.
Requirements:
  • High school diploma or equivalent required.
  • Strong communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
  • Ability to multitask and work in a fast-paced environment.
  • Basic computer skills, including proficiency in Microsoft Office.
  • Customer service experience preferred, with a focus on hospitality or a related field.

We offer a competitive compensation package, including benefits and opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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