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Front Desk Representative

2 months ago

Columbus, Ohio, United States Motel + Studio 6 Full time
About the Role

We are seeking a friendly and outgoing Front Desk Agent to provide exceptional service to our hotel guests at Motel + Studio 6.

Key Responsibilities
  • Assist guests with check-in and check-out processes, issue room keys, and process payments.
  • Maintain communication with housekeeping staff to coordinate room availability.
  • Answer guest inquiries and complete paperwork promptly and accurately.
  • Monitor and maintain knowledge of hotel operations and activities.
  • Take reservations and answer questions via phone and in-person.
Requirements
  • Friendly and outgoing personality.
  • Familiarity with hospitality industry standards.
  • Proficient in English; knowledge of other languages is a plus.
  • Computer literacy.
  • Able to resolve issues with a customer-focused orientation.
  • Able to lift 30 pounds.

Why Work with Us?

We offer a positive work environment, flexible scheduling, career advancement opportunities, and competitive compensation.