Healthcare Navigator

3 days ago


Austin, Texas, United States Medici Full time
Job Summary:

As a Patient Care Concierge with Medici, you will be at the forefront of our mission to revolutionize healthcare through exceptional patient experiences. Your role is crucial in ensuring that every patient receives top-tier concierge-level service.

Key Responsibilities:
  • Manage patient intake and set appointments
  • Acquire pre-authorizations from insurance companies
  • Secure best pricing with imaging facilities and clinics
  • Routinely interact with clinical providers to foster seamless teamwork and cohesive clinical environments

A key aspect of your role involves collaboration with providers to ensure integrated and efficient patient care, embodying the highest standards of teamwork and patient service.

Requirements:
  1. Passion for serving patients and advancing Medici's mission, vision, and values
  2. Multitasking and efficiency in handling diverse patient needs
  3. Tenacity in advocating for patients and securing referrals
  4. Proficiency in Google Gmail, Drive, Docs, and Sheets
  5. Aptitude for quickly learning new technologies
  6. Familiarity with Chrome, Firefox, or Safari web browsers
  7. Ability to type 45-50 wpm with 95% accuracy
  8. Knowledge of CPT/ICD-10 codes and medical terminology

To perform this job successfully, you must possess strong communication skills, professionalism, and empathy. We offer a comprehensive benefits package including health, dental, and vision insurance, a 401(k) retirement savings plan with company match, and paid time off. The estimated salary for this position is $52,500 per year, which may vary based on location and experience.



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