Technology Services Group Specialist

6 days ago

Yonkers, New York, United States UPS Full time

Job Summary:

This position provides day-to-day technical support for network infrastructure and internal desktop systems software and hardware. This position installs, configures, and troubleshoots desktop systems, workstations, servers and network issues. This position maintains passwords, data integrity and file system security. This position provides technical assistance to computer system users and answers questions or resolves computer problems for clients.

Responsibilities:

  • Responds to customer service requests and determines the technical service issue (i.e., software or hardware related) and upholds confidence in TSG.
  • Communicates with customers to discuss identified problems or concerns and resolve the issues (e.g. hardware or software malfunction, user error, etc.).
  • Researches identified issues by asking questions, reviewing internet data sites, and/or internal website (i.e., project notebook) to identify solutions and facilitate resolution.
  • Conducts site visits within the district to troubleshoot issue and/or install or upgrade hardware and software if service issue can't be resolved virtually.
  • Conducts follow-up with customers to verify issues were resolved completely.
  • Completes service orders to avoid operational delays in resolving issues.

Qualifications:

  • Ability to communicate highly technical information to both technical and non-technical users.
  • Knowledge of Microsoft Operating Systems (client/server).
  • Experience with Cisco VPN, Citrix, Ghost, Symantec, Desktop Apps, Active Directory and various Web browsers - Preferred.
  • Technical Certifications such as A+, Network or MCP - Preferred.
  • Technical work experience - Preferred.

Compensation & Benefits:

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $5,765/monthly to $10,685/monthly. Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, and education/training and a candidate's work experience. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.

This position is eligible for a bonus based on company performance.

Hired applicants may be eligible for Medical/prescription drug coverage, Dental & Vision Benefits, FlexibleSpending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, Educational Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick/Family and Medical Leave time as required by law, Discounted Employee Stock Purchase Program.

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

  • Executive Support Specialist

    1 week ago

    Yonkers, New York, United States Crestwood Technology Group Full time

    Executive Support Specialist Position at Crestwood Technology GroupCrestwood Technology Group is a leading provider of innovative technology solutions, serving a diverse range of industries and clients. If you're a highly organized and detail-oriented individual who thrives in a fast-paced environment, then this role may be an excellent fit for you.Here are...

  • Administrative Support Specialist

    2 weeks ago

    Yonkers, New York, United States Crestwood Technology Group Full time

    Administrative Support Specialist Position at Crestwood Technology GroupCrestwood Technology Group is a prominent entity in the technology sector, dedicated to delivering innovative solutions across various industries. If you excel in a dynamic environment and take pleasure in assisting executives and sales teams, this role may be ideal for you.Here are some...

  • Customer Success Specialist

    7 days ago

    Yonkers, New York, United States Crestwood Technology Group Full time

    About Crestwood Technology GroupCrestwood Technology Group is a leading provider of innovative supply chain solutions to the aerospace, government, defense, and commercial markets. We are seeking a highly motivated and results-driven individual to join our team as a Business Development Representative or Customer Success Specialist.Key...

  • Administrative Coordinator

    1 week ago

    Yonkers, New York, United States Crestwood Technology Group Full time

    Executive Support Specialist Position at Crestwood Technology GroupCrestwood Technology Group is a leading provider of innovative technology solutions, serving the aerospace, government, defense, and commercial markets. If you're a highly organized and detail-oriented individual who thrives in a fast-paced environment and enjoys supporting executives and...

  • Sales Operations Coordinator

    2 weeks ago

    Yonkers, New York, United States Crestwood Technology Group Full time

    Sales Operations Coordinator at Crestwood Technology GroupThe Sales Operations Coordinator is essential in facilitating the strategic and operational initiatives of the Sales Department at Crestwood Technology Group. This role provides support to the Sales Operations Manager across various responsibilities, including special projects, Account Management...

  • Technology Support Specialist

    1 week ago

    Yonkers, New York, United States Success Academy Full time

    About Success AcademySuccess Academy is dedicated to providing the largest, fastest-growing, and highest-performing network of public charter schools in New York City. Our mission is to ensure that every child has access to a comprehensive, engaging education, regardless of their background.Position OverviewWe are seeking a skilled IT Associate to manage...

  • Business Development Representative

    1 week ago

    Yonkers, New York, United States Crestwood Technology Group Full time

    About Crestwood Technology GroupCrestwood Technology Group is a leading provider of innovative supply chain solutions to the aerospace, government, defense, and commercial markets. We are seeking a highly motivated and results-driven individual to join our team as a Business Development Representative.Key Responsibilities:Develop and maintain strong...

  • Beauty Product Specialist

    2 weeks ago

    Yonkers, New York, United States Hudson Group Full time

    Located in a bustling travel hub, Join Our Team Hudson Group is a premier travel retailer, dedicated to enhancing the shopping experience for travelers. With over three decades of service, we operate numerous duty-free, duty-paid, and food & beverage outlets. What We Offer: Competitive hourly wage of: $20.00 Daily Pay - Access your earnings as you work ...

  • Inside Sales Account Executive

    1 week ago

    Yonkers, New York, United States Crestwood Technology Group Full time

    Job Title: Inside Sales Account ExecutiveCompany: Crestwood Technology GroupPRIMARY RESPONSIBILITIESAs an Inside Sales Account Executive at Crestwood Technology Group, you will be integral in providing outstanding service and support to our clientele. This entry-level role is designed for individuals who possess a strong enthusiasm for sales, excellent...

  • Technology Support Specialist

    1 week ago

    Yonkers, New York, United States Success Academy Full time

    About Success AcademySuccess Academy is dedicated to providing the largest, fastest-growing, and highest-performing network of public charter schools in New York City. Our mission is to ensure that every child has access to a comprehensive, engaging education, regardless of their background.Position OverviewWe are seeking a dedicated IT Associate to manage...

  • Mortgage Protection Specialist

    3 days ago

    Yonkers, New York, United States Symmetry Financial Group -Simple Solutions Financial Services LLC Full time

    About the RoleWe are seeking highly motivated and independent individuals to join our Mortgage Protection team at Symmetry Financial Group - Simple Solutions Financial Services LLC.Job SummaryThis is a remote work opportunity that requires a commitment of 4-50 hours per week, depending on the level of involvement. As a Mortgage Protection Specialist, you...

  • Technology Support Specialist

    1 week ago

    Yonkers, New York, United States Success Academy Full time

    OverviewSuccess Academy is dedicated to providing an exceptional educational experience for students in New York City. Our mission is to ensure that every child has access to a comprehensive and engaging education, regardless of their background. As part of our commitment to excellence, we are seeking an IT Associate to play a crucial role in managing our...

  • Pediatric Medicine Specialist

    4 days ago

    Yonkers, New York, United States The Inline Group Full time

    About The Inline GroupWe are a leading healthcare organization dedicated to providing exceptional medical services to our community.Job SummaryWe are seeking a highly skilled Pediatric Medicine Specialist to join our team. As a Pediatrics Physician, you will be responsible for providing top-notch medical care to infants, children, and adolescents.Key...

  • Travel Nurse RN

    3 days ago

    Yonkers, New York, United States Aureus Medical Group - Nursing Full time

    Job Title: Travel Nurse RN - Telemetry SpecialistAureus Medical Group - Nursing is seeking a skilled Travel Nurse RN - Telemetry Specialist for a travel nursing job in New York.Job Details:Specialty: TelemetryDiscipline: RNStart Date: ASAPDuration: 15 weeksShift: 12 hours, nightsEmployment Type: TravelEstimated Payment Breakdown:~$2474.00/wk~$612.00-$720.00...

  • Educational Services Specialist

    2 weeks ago

    Yonkers, New York, United States MONTEFIORE MEDICAL CENTER Full time

    Montefiore Medical Center is in search of an Educational Services Specialist focused on Special Education in the realm of School Services.Position Overview & RequirementsSpecialty: Special Education ProfessionalDiscipline: Educational ServicesDuration: OngoingShift: DaytimeEmployment Type: StaffThe Learning Network is committed to enhancing organizational...

  • Morning Meal Service Specialist

    1 week ago

    Yonkers, New York, United States Courtyard Residence Inn- Yonkers, NY Full time

    Exciting Opportunity: Morning Meal Service Specialist PositionSIGNING BONUS AVAILABLEWe are looking for a committed Morning Meal Service Specialist to deliver outstanding service to our patrons and guarantee a pleasant dining experience.Engage in warm interactions with guests regularlyPrepare and present food and beverages according to delightful...

  • Diagnostic Imaging Specialist

    4 days ago

    Yonkers, New York, United States Talent4Health Full time

    Job Title: Diagnostic Imaging SpecialistTalent4Health is seeking a skilled Diagnostic Imaging Specialist for a travel opportunity in the healthcare industry.Job Summary:We are looking for a highly motivated and experienced Diagnostic Imaging Specialist to join our team. As a Diagnostic Imaging Specialist, you will be responsible for operating and maintaining...

  • Field Service Maintenance Specialist

    2 weeks ago

    Yonkers, New York, United States Diedre Moire Corp. Full time

    Pneumatic Equipment Maintenance SpecialistLocation: Yonkers, NYPosition Overview:We are seeking a skilled Field Service Maintenance Specialist to join our team at Diedre Moire Corporation. The ideal candidate will possess extensive experience in the repair, maintenance, installation, and calibration of various rotating machinery, including pumps,...

  • HVAC Service Specialist

    1 week ago

    Yonkers, New York, United States BREFFNI MECHANICAL INC Full time

    Job OverviewAs a valued member of our team at BREFFNI MECHANICAL INC, the HVAC Service Specialist will engage in a diverse range of routine and intricate technical tasks. This includes the troubleshooting, repair, and maintenance of heating, ventilation, air conditioning, and refrigeration systems. We take pride in delivering exceptional service quality....

  • Neonatal Care Specialist

    2 weeks ago

    Yonkers, New York, United States i4 Search Group Full time

    Position Overview:As a Neonatal Care Specialist, you will play a crucial role in providing exceptional care to critically ill and premature infants in our Neonatal Intensive Care Unit (NICU).Unit:Neonatal Intensive Care Unit (NICU)Work Schedule:NightsEmployment Type:Full-Time PermanentKey Responsibilities:As a dedicated NICU nurse, your primary...