Audio Visual Services Manager
4 days ago
The Manager, Audio Visual (AV) Services will be accountable for managing the University's Digital Workplace AV Services team and aligning the Digital Workplace AV services strategy with the broader IT strategy.
Key Responsibilities- Oversee modernization initiatives to evolve the University's AV services systems and infrastructure.
- Serve as the primary point of contact with IT personnel, end-users, and stakeholders to identify and address AV services needs and innovation opportunities.
- Provide expertise on troubleshooting system issues.
- Guide, assist, and mentor engineers, fostering their professional development and ensuring the efficient execution of their duties.
- Ensure UCSF's IT digital workplace AV services are integrated and effective in service of the university's academic mission.
- Bachelor's degree, or equivalent combination of experience/training, in one or more of the following fields: information technology, computer science, computer information systems, etc.
- 7 to 10+ years of Experience working in one or more of the following fields: audio-visual technology, unified communications, information technology, or network operations.
- Advanced knowledge of voice and data network systems.
- In-depth understanding of the process involved to adapt, integrate, and modify existing programs or vendor-supplied products for use within the technical environment.
- Motivates and inspires staff to improve the industry alliance program.
- Highly skilled in written and verbal communications and is able to communicate on behalf of teams and relay highly complex technical information.
- Significant experience solving complex, technical and non-technical problems within budget, timeline, and other resource implications.
- Significant experience providing inclusive leadership of others, advancing an inclusive environment that values equity, diversity, inclusion and belonging.
- 5 years of experience leading teams in a management or leadership role, particularly in a fast-paced, service-oriented environment.
- Significant experience in audio-visual services design, implementation, and maintenance for large organizations.
- Demonstrated experience in the management of ongoing technology infrastructure acquisition and expansion, to include the identification and integration of suitable emerging technologies.
- Experience in complex healthcare, research, or educational environments.
- Significant experience in a leadership or management role, overseeing a team of technical professionals.
The University of California, San Francisco (UCSF) is a leading academic healthcare organization, home to groundbreaking discoveries, world-class education, and exceptional healthcare services.
UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.
We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care.
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