Junior Systems Consultant

2 weeks ago


Atlanta, Georgia, United States augmentjobs Full time
Position Overview

The role of Associate Systems Consultant at Augmentjobs is pivotal in enhancing the functionality and performance of our clients' IT frameworks. This position requires a collaborative approach to identify client needs, deliver tailored technical solutions, and ensure optimal system operations.

Key Responsibilities
  • Client Engagement:
    • Collaborate with clients to extract requirements and comprehend their operational workflows.
    • Advise on system adjustments and enhancements tailored to client specifications.
  • System Deployment:
    • Support the installation, configuration, and launch of software and hardware solutions.
    • Facilitate the seamless integration of new systems into existing setups.
  • Technical Assistance:
    • Deliver continuous support and resolution for system-related challenges.
    • Partner with technical teams to troubleshoot complex issues and maintain system reliability.
  • Documentation:
    • Develop and update documentation concerning system setups, modifications, and operational procedures.
    • Generate reports and presentations for both clients and internal teams.
  • Training and Mentorship:
    • Lead training sessions for clients on effective system utilization and best practices.
    • Provide mentorship and support to junior colleagues as necessary.
  • Ongoing Development:
    • Remain informed about industry advancements and emerging technologies.
    • Contribute to the establishment of best practices and process enhancements.
Required Qualifications
  • Education: Bachelor's degree in Computer Science, Information Technology, or a related discipline.
  • Experience: 2 to 4 years in systems consulting, IT support, or a similar capacity.
  • Technical Proficiency: Expertise in system analysis, software configuration, and troubleshooting. Familiarity with operating systems (e.g., Windows, Linux), databases, and network setups.
  • Analytical Skills: Strong problem-solving capabilities and meticulous attention to detail.
  • Communication: Exceptional verbal and written communication skills, with the ability to convey technical concepts to non-technical audiences.
  • Project Management: Basic understanding of project management principles and the ability to juggle multiple tasks effectively.
  • Customer Focus: A strong client-oriented mindset with a proven track record in delivering high-quality service.
Preferred Skills
  • Experience with specific systems or software relevant to Augmentjobs' services.
  • Certifications in pertinent technologies (e.g., CompTIA, Microsoft, Cisco).
Why Consider This Opportunity?
  • Career Growth: Opportunities to enhance your skills and progress in a supportive environment.
  • Innovative Projects: Engage with cutting-edge technology solutions across a diverse client base.
  • Collaborative Environment: Work within a culture that prioritizes teamwork, innovation, and professional growth.

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