Customer Service Representative
4 weeks ago
Customer Service Role at Michaels
As a Customer Service representative at Michaels, you will be responsible for providing exceptional customer service to our valued customers. Your primary goal will be to ensure that every customer leaves the store satisfied with their shopping experience.
Key Responsibilities:
- Assist customers in finding the products they need and provide recommendations to enhance their shopping experience.
- Deliver fast and friendly check-out experiences, ensuring that customers are satisfied with their purchases.
- Educate customers on our Voice of Customer (VOC) survey and encourage them to participate.
- Engage customers on the benefits of our Rewards program and assist with enrollments.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for growth and development.
- A competitive compensation package.
About Michaels:
Michaels is a leading arts and crafts retailer dedicated to inspiring creativity and self-expression. We offer a wide range of products and services to help our customers bring their ideas to life.
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