Customer Service Representative
1 month ago
About Us
At Security Finance, we're committed to providing easy and safe installment loans and income tax preparation to the communities we serve. With a rich history dating back to 1955, we've built a reputation for being good members of our community, helping neighbors in times of need, and treating customers with the respect they deserve.
Job Summary
We're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you'll be responsible for providing exceptional customer service, marketing for new and continued customer business, and preparing and processing loans and income tax returns.
Key Responsibilities
- Provide outstanding customer service both on the phone and in-person
- Market for new and continued customer business
- Prepare and process loans and income tax returns
What We Offer
- TOP-of-the-line training with pay increase incentives
- An EXCELLENT benefits bundle, including company-paid medical insurance, dental, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time
- Monthly Bonus Potential – You have the ability to earn a monthly bonus when your team meets your branch goals
- Community Service - As a company, we are pro-active members of the community, making ongoing contributions to charities, local food banks, educational institutions, and more
- Growth Potential – We believe in fostering our employees' talents and providing a pathway for their individual career story
Work Environment
We offer a dynamic and supportive work environment, with opportunities to work in multiple locations in your area, including Burley, Twin Falls, Jerome, Pocatello, Idaho Falls, and Blackfoot.
Requirements
- Bilingual in English and Spanish
- Customer service experience
- Ability to learn a new industry with paid on-the-job training
What's Next
If you're a motivated and customer-focused individual looking for a new challenge, we encourage you to apply today and start your story with Security Finance.
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