Customer Service Representative
5 hours ago
As a Customer Service Representative at Ignite Retail Technology, you will be responsible for providing accurate and friendly attention to phone customers in a team setting. This is a full-time position with possible weekend hours scheduled. Full-time employees are scheduled 40 hours per week Monday - Friday starting at $15.50 hourly.
Key Responsibilities:
Provide basic information of loyalty programs to customers on how to spend points, how points are earned, how many points are earned at certain locations and programs.
Obtain client information by answering phone calls, while providing excellent customer service.
Requirements:
High School Diploma or GED equivalent preferred.
Call Center experience preferred.
What We Offer:
Competitive hourly rate starting at $15.50.
Opportunities for professional growth and development.
A dynamic and supportive team environment.
About Us:
Ignite Retail Technology is a national leader in customer rewards programs and develops innovative solutions that help retail operators optimize profit and cash flow through consumer engagement and operational governance. We thrive on change and are constantly expanding our offerings with the latest technologies. Our core values include Bias for Action, Listen, Learn, and Innovate, Above and Beyond Customer Service, Stellar Quality, and Total Trust. We are committed to providing our customers with exceptional service and support.
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