Insurance Customer Service Representative

3 weeks ago


Dallas, Texas, United States ValorVIP Full time
Job Title: Insurance Customer Service Agent

About the Role:

We are seeking a highly motivated and customer-focused Insurance Customer Service Agent to join our team. As an Insurance Customer Service Agent, you will be responsible for providing exceptional customer service to our policyholders, answering their questions, and resolving their issues in a timely and professional manner.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate and up-to-date information about our products and services
  • Upsell and cross-sell our products and services to customers
  • Work closely with internal teams to resolve customer issues and improve customer satisfaction
  • Meet or exceed performance metrics and targets

Requirements:

  • High school diploma or equivalent required
  • 1-2 years of customer service experience in the insurance industry preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet performance metrics and targets
  • Knowledge of insurance products and services a plus

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and advancement
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, please submit your application, including your resume and cover letter, to our website.



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