Customer Service Representative

1 month ago


Dallas, Texas, United States Amabilia Esparza - State Farm Agent Full time
Job OverviewAs a Customer Service Representative with Amabilia Esparza - State Farm Agent, you will play a vital role in delivering exceptional client experiences that drive the growth of our successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit. You will enhance your career while resolving customer inquiries, collaborating with our team, and anticipating the needs of our community members.

We are seeking a customer-focused and empathetic team member who is driven to succeed and provide top-notch service. If you are a strong communicator with a detail-oriented approach, we encourage you to apply.

Key Responsibilities
  • Respond to customer inquiries and provide policy information.
  • Assist clients with policy changes and updates.
  • Process insurance claims and follow up with clients.
  • Maintain accurate records of customer interactions.
Requirements
  • Excellent communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
  • Bilingual - fluent in Spanish.


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