Bilingual Insurance Customer Service Specialist
3 weeks ago
At Marek Schwedt - Allstate Insurance, we are seeking a highly skilled Customer Relations Representative to join our team. As a key point of contact for our clients, you will provide timely and accurate information while ensuring a positive customer experience.
Responsibilities:
- Establish customer relationships and follow up with customers, as needed.
- Responding promptly to customer inquiries via phone and email.
- Providing information about insurance policies, coverage details, and claims processes.
- Assisting clients with policy changes, updates, and renewals.
- Investigating and resolving customer issues or concerns with empathy and professionalism.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Interest in marketing products and services based on customer needs
- Excellent communication skills - written, verbal, and listening
- People-oriented
- Detail oriented
- Proactive in problem-solving
- Able to learn computer functions
- Ability to work in a team environment
- Bilingual Spanish highly preferred
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Bilingual Insurance Customer Service Specialist
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Dallas, Texas, United States Marek Schwedt - Allstate Insurance Full timeJob DescriptionAt Marek Schwedt - Allstate Insurance, we are seeking a highly skilled Customer Service Representative to join our team. As an Insurance Customer Service Representative, you will be a key point of contact for our clients, providing timely and accurate information while ensuring a positive customer experience. This role involves addressing...
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Dallas, Texas, United States Marek Schwedt - Allstate Insurance Full timeJob Summary:Marek Schwedt - Allstate Insurance is seeking a highly skilled Customer Relations Insurance Representative to join our team. As a key point of contact for our clients, you will provide timely and accurate information while ensuring a positive customer experience.Responsibilities:Establish customer relationships and follow up with customers, as...
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