Sales Representative

3 days ago


Lewisville, Texas, United States Sherwin-Williams Full time
Sales Associate Job Description

This role is crucial to the success of our retail stores. Sales associates collaborate closely with wholesale and retail customers to understand their needs, address their questions about products, and recommend suitable solutions. They are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction, while staying up-to-date with product features and maintaining the high quality and visual standards of the products and store. Sales associates are tasked with delivering excellent customer service while consistently meeting the store's sales goals.

Key Responsibilities:
  • Provide exceptional customer service to ensure high levels of customer satisfaction
  • Assist customers in person and over the phone by determining their needs and presenting appropriate products and services
  • Build strong, productive relationships with wholesale and retail customers
  • Process sales transactions accurately and consistently with policies and procedures
  • Achieve sales goals on a monthly, quarterly, and yearly basis
  • Maintain accurate work order files and formulas
  • Retrieve and pull appropriate products from the sales floor or warehouse
  • Tint and mix products, as needed, to customer specifications
  • Stock shelves and set up displays
  • Clean store equipment
  • Load and unload delivery trucks
  • Assist with making deliveries, as needed
  • Maintain in-stock and presentable condition assigned areas
  • Remain knowledgeable about products offered and discuss available options
  • Comply with inventory control procedures
  • Suggest ways to improve sales
Minimum Requirements:
  • Must be at least eighteen (18) years of age
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
Preferred Qualifications:
  • Have a valid, unrestricted Driver's License
  • Have at least a High School diploma or GED
  • Have at least one (1) year experience working in a delivery, retail, or customer service position
  • Have previous work experience selling products
  • Have previous work experience operating tinting and mixing equipment
  • Ability to read, write, comprehend, and communicate in more than one language
  • Ability to read, write, comprehend, and communicate in Spanish

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